Privacy Policy

Last Updated September 18, 2012

Delta Faucet Company is concerned about privacy issues and wants you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices in connection with information that we collect from you through,,,, and the other websites operated by us from which you are accessing this Privacy Policy (the "Websites"), through the software applications made available by us for use on or through computers and mobile devices (the "Apps"), through our page(s) or app(s) on social media platforms located at, and (collectively, our "Social Media Pages") as well as HTML-formatted email messages that we send to you that link to this policy (collectively, including the Websites, the Apps and our Social Media Pages, the "Site"). In addition, the "Choices" section below applies with respect to any of your Personal Information collected from you by us, whether collected through the Site or through offline means, such as at a trade show. By providing Personal Information to us through the Site, you acknowledge that we may collect, use and disclose such information in accordance with this Privacy Policy.

We are not responsible for the data collection, usage and disclosure policies and practices (including the data security practices) of any third party, including Facebook, Apple, Google, Microsoft, RIM or any other app provider, social media platform provider or wireless service provider, including without limitation the use and disclosure of any Personal Information that you disclose to such third party through or in connection with the Apps or our Social Media Pages.

Updates to this Privacy Policy

We may change this Privacy Policy from time to time. Please take a look at the "LAST UPDATED" legend at the top of this page to determine when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Site. Your use of the Site following these changes means that you accept the revised Privacy Policy.

Personal Information

Personal Information We Collect

"Personal Information" is information that identifies you as an individual. We and our service providers may collect Personal Information from you (either directly or indirectly from third parties, e.g., as a result of a social media platform provider being authorized to submit Personal Information to us), including:

Please note that we may use a third-party payment service to process payments made through the Site. If you wish to make a payment through the Site, your Personal Information may be collected by such third party and not by us, and will be subject to such third party's privacy policy, rather than this Privacy Policy. We have no control over, and shall not be responsible for, such third party's collection, use and disclosure of your Personal Information.

If you submit any Personal Information of or relating to third parties to us or our third-party service providers in connection with the Site, you represent that you have the authority to do so and to permit us to use such information in accordance with this Privacy Policy.

How We Collect Personal Information

We and our third party service providers may collect Personal Information in a variety of ways, including:

How We Use Personal Information

Your Personal Information may be used:

How Personal Information Is Disclosed

Your Personal Information may be disclosed:

Other Information

Other Information We Collect

"Other Information" is any information that does not reveal your specific identity or does not directly relate to an individual, such as:

How We Collect Other Information

We and our third party service providers may collect Other Information in a variety of ways, including:

How We Use and Disclose Other Information

Please note that we may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then, in addition to the uses listed in the "How We Collect Other Information" section above, we may use and disclose Other Information for all the purposes for which we use and disclose Personal Information.

In some instances, we may combine Other Information with Personal Information (such as combining your name with your geographical location). If we combine any Other Information with Personal Information, the combined information will be treated by us as Personal Information as long as it is combined.

Third Party Sites

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site to which this Site contains a link. The inclusion of a link on the Site does not imply endorsement of the linked site by us or by our affiliates.

In some cases, we may provide hosting services for websites operated by third parties (such as contractors who sell our products). We consider such sites to be third-party sites, and the Personal Information that you provide through such sites is collected by the applicable third party, and not by us. We are neither responsible nor liable for any such third party's collection, use or disclosure of your Personal Information. By hosting these third-party sites, we are not endorsing any such sites or third parties, or making any representations about their privacy practices. Please review the privacy policies of such third parties for more information about their privacy practices.

Third Party Advertisers

We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the Site and other websites, based on information relating to your access to and use of the Site and other websites. To do so, these companies may place or recognize a unique cookie on your browser (including through use of pixel tags). If you would like more information about this practice and to learn about your choices in connection with these practices, please visit and


Within our organization, we seek to use reasonable organizational, technical and administrative measures to protect Personal Information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure.

Please note that we are not responsible for the data security measures of our distributors, retailers, or any other third parties, including any app provider, social media platform provider or wireless service provider.

If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the "Contacting Us" section below.


Your choices regarding our use and disclosure of your Personal Information

If you do not wish to receive marketing-related emails from us, or if you would prefer that we do not share your Personal Information with our affiliates or with other third parties for such affiliates' or other third parties' direct marketing purposes, you may opt-out of receiving such marketing-related emails or from such sharing by contacting Delta Faucet Company Help Line at 1-800-345-DELTA (3358) or Alternatively, you may click the "Unsubscribe" link present at the bottom of all Delta Faucet Company email messages. Please clearly specify in your request what you are opting out from.

We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out as described above, we will not be able to remove your Personal Information from the databases of our affiliates or other third parties with which we have already shared your Personal Information (i.e., to which we have already provided your Personal Information as of the date that we implement your opt-out request). Please also note that if you do opt-out of receiving marketing-related messages from us, we may still send you important administrative messages, and you cannot opt-out from receiving administrative messages.

How you can access, change or suppress your Personal Information

If you would like to review, correct, update, suppress, or delete Personal Information that has been previously provided to us by you, or object to the processing of the Personal Information you have provided to us, you may contact us by contacting Delta Faucet Company Help Line at 1-800-345-DELTA (3358) or If you want to opt-out of our SMS functionality, please view our SMS Terms and Conditions.

In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information that you have provided to us suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information that you have provided to us. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.

Retention Period

We seek to retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or not prohibited by law.

Use of Site by Minors

The Site is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Site.

Cross-Border Transfer

Your Personal Information may be stored and processed any country where we have facilities or in which we engage service providers, and by using our Site you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than in your country.

Sensitive Information

We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health or criminal background) on or through the Site or otherwise to us.

Contacting Us

If you have any questions about this Privacy Policy or how we process your Personal Information, please contact us by email at, or please write to the following address:

Delta Faucet Company
55 E. 111th Street
Indianapolis, IN 46280

Please note that email communications are not always secure; so please do not include credit card information or sensitive information in your emails to us.