FAQ Questions: Leaks

(56 Questions : 62 Answers)

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RP44493 white hose and connectors
Topics: Assembly, Care/Maintenance
Age: 55 to 64
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
1 month ago
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Huggy
California
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Answer: 
Hi Huggy,

Thank you for your question. To remove the hose push the two tabs together at the bottom of the connection then push up and then pull down. The quick connect will disengage and you will be able to pull it off.

Best Regards,
Courtney
3 weeks, 6 days ago
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RP 19804 replacement problem

I have replaced the faucet cartridge to my 1300 single handle tub/shower faucet but cannot place the chrome sleeve back over the o ring on the valve. This o ring is seated in the groove after the brass ring that secures the cartridge. The sleeve will not fit over the o ring so I can complete the replacement; all that is left for me to do is put the sleeve, plate and handle back on. Please advise. See attached image.

Thank you.
Geo
Topics: Assembly, Care/Maintenance
Age: 45 to 54
Gender: Female
Project Type: Replacement
Ownership: 10+ years
Skill Level: Intermediate
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1 month ago
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geo
San Diego, CA, USA
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Answer: 
Hi geo,

Thank you for your question. Please roll the o-ring past the lip on the valve before sliding on the sleeve. The o-ring should not be seated into a groove.

Best regards,
Jon
1 month ago
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Bought a house 7 years ago. The house is 19 years old and I'm assuming this was the original installed part. The faucet is leaking and the cartridge needs replaced, but I have no idea what model number the delta monitor faucet is. I took it apart and the cartridge doesn't look like any of the ones I see online can you help me identify what part I need? I attached some pictures below. Let me know if you need additional information. Thanks!
Topics: Care/Maintenance
Age: 25 to 34
Gender: Male
Project Type: Replacement
Ownership: 6-10 years
Skill Level: Intermediate
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1 month, 1 week ago
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Clem
PA
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Answer: 
Hi Clem,

Thank you for your question. You have a 1500 series unit. The replacement cartridge for this faucet is RP32104.

http://www.deltafaucet.com/repairpa...

Best regards,
Jon
1 month, 1 week ago
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I want to open the water supply in my new shower valve. The screws are presently closed tight. How far can I unscrew them without them flying out with the water pressure?
Topics: Assembly
Age: 65 or over
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Beginner
1 month, 2 weeks ago
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Geoff
British Columbia, Canada
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Answer: 
Hello Geoff,

Thank you for your question!

The stops on the rough end valve are held in by nuts. You can unscrew the stops until they stop. You will not run the risk of unscrewing them completely out since the nut will stop the stop screws from coming out.

I hope this helps!

Best Regards,
Rosanna
1 month, 2 weeks ago
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172-WF faucet
Topics: Care/Maintenance
Age: 65 or over
Gender: Male
1 month, 3 weeks ago
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M3russ
Minden, NV
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Answer: 
Hi M3russ,

Thank you for your question. Slide up on the spout bonnet to access the retainer. The spout retainer will have a gap, which will allow you to pull it apart and slide it off. Next, swivel the spout back and forth as you lift up on it to access the o-rings. Do not apply any grease as the parts are pre-lubricated at the factory.

Once the o-rings have been replaced, slide the spout back down, and slide on the spout retainer, making sure the tab fits into the slot on the spout. Slide the spout bonnet over the retainer.

Best regards,
Jon
1 month, 3 weeks ago
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how do you take off spout on a high arc 2457 (i beleive) kichen

I ve taken it off and couldn't see way too take off spout think the diverter is leaking within the spout
3 months ago
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Kevin
NTNY
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Answer: 
Hi Kevin, Thank you for your question!
The spout on the 2457 un-threads counter clockwise from the body.

Best regards,
Brandis
3 months ago
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Based on your wizard, I believe that my faucet is a model 175 single handle with non integrated sprayer.
I would find water pooling at the base of the housing where it connects to the sink, however only after having used it. If I remove the water it doesn't pool up again if I don't run water through the faucet. Your online faqs led me to suspect that that the spout o-rings were the cause but in hindsight because of the buildup of water scale on the cap, now I believe the problem was the cam and packing. My local Ace hardware store had the Ace brand repair kit that included o-rings, springs and seats, the ball and packing assembly which I replaced. All seemed well after running hot, then cold water for about one minute on each, but a day later the pooling water has returned.
I suspect that I should have gotten an actual Delta kit. Your Replacing Seats and Springs video was helpful, however my faucet does not have an adjustment fitting built into the cap. Does Delta have repair kit that includes o-rings, springs and seats, the ball and packing assembly? Is it possible that the Cap itself is defective?
Topics: Care/Maintenance
Age: 55 to 64
Gender: Male
Project Type: Replacement
Ownership: 2-5 years
Skill Level: Intermediate
3 months, 1 week ago
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Cris
Wisconsin
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Answer: 
HI Cris, Thank you for your question!
You will need the genuine Delta RP3614 washer kit and RP70 ball assembly to resolve your issue. You can click on the link below for ordering information:

http://www.deltafaucet.com/repairpa...

Best regards,
Brandis
3 months, 1 week ago
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how do you remove handles from T17430-ss shower control

can't get hot water--I was told by merchant we got it from I need to rotate a restrictor inside the handle. Appears the only way to get it off is to pull, but it definitely does not come easily, so wanted to check whether there is some secret to it.
thanks.
Topics: Performance
Age: 65 or over
Gender: Male
Project Type: New
Ownership: < 1 year
Skill Level: Intermediate
4 months ago
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Bob
New Market, TN
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Answer: 
The handle is often seized to the valve stem due to corrosion. Do not wiggle side to side, as you could damage pipes in the wall. Other blogs report that Home Depot sells a "shower faucet puller" tool for $10-$13. I did not need the tool, but there are YouTube videos showing this device.

After I got my handle off, there was a black aluminum disk behind the handle. The disk was frozen to the stem due to corrosion. CLR did not help to soften the corrosion. I used a hacksaw to split the disk across its face, and then a heavy screwdriver to spread it apart, and it came off. Home Depot sells a Moen replacement handle($21), which comes with the replacement disk and the two screws. The disk is now made of heavy plastic to prevent this corrosion issue.

I also purchased a tool to remove the valve. A worthwhile investment for me. I have two more showers in the house and will perform this "surgery" to those controls.

Last note, when the Posi-Temp valve came out of the valve body, there was black goo from the decomposing gasket. This goo stained my shower floor. I recommend taping plastic to the wall and floor of your tub/shower first to protect it from staining.
Age: 45 to 54
Gender: Male
Project Type: Replacement
Ownership: 10+ years
Skill Level: Intermediate
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2 months, 1 week ago
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Virginia, USA
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Answer: 
Hi Bob, Thank you for your question!
Here are the steps to adjust the rotational limit stop in a 17 Series faucet. First, remove the temperature control knob cover. You should able to "pop" it off of the temperature control knob by prying it off with a small screwdriver. Next, you will see a gray plastic insert with a Phillips screw in the middle. Removed the screw and pull off the gray plastic item.

You should now be able to see the rotational limit stop, which resembles a black plastic gear. If the water temperature is above 120 degrees F, remove the rotational limit stop, rotate it clockwise one tooth for every 2 degrees of temperature change desired, and reinstall it. If the water is cooler than desired, remove the rotational limit stop and rotate it counterclockwise one tooth for every 2 degrees of temperature change desired. Replace the temperature control knob, turn the faucet off and back on, and re-check the temperature. Repeat as necessary until the desired water temperature has been achieved.

The rotational limit stop may need to be adjusted if the inlet water temperature changes. For instance, during the winter, the cold water temperature is colder than it is during the summer, which could result in varying outlet temperatures.

These instructions are included with the Maintenance and Installation guide that originally came with this faucet.

Best regards,
Brandis
4 months ago
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Kitchen Faucet Leaks

The hot water side of my kitchen faucet started leaking a few months ago. I replaced the rubber washers and it fixed the leak for about 2 weeks and started leaking again. Thinking I did something wrong I replaced the rubber washers again, only to have the faucet start leaking again about two weeks later. What do I need to replace so I don't have to keep replacing the rubber washers?
Age: 45 to 54
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
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5 months ago
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barrymarc
Missouri
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Answer: 
You're probably using the wrong size washers. I had the same problem iuntil I realized I needed the next size up washers. Since then I've had no problems and it's over two years now.
1 week, 6 days ago
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Answer: 
barrymarc,

Thank you for your question. The other cause could be that there is damage to the bottom of the stem unit RP25513. This could cause an improper seal, allowing the water to pass through the unit.
Skill Level: Advanced
5 months ago
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remove handle on Lorraine faucet to replace washer

I see no way to get handle off Lorraine faucet in order to get at replacing washer to stop leak.
Topics: Care/Maintenance
Age: 65 or over
Gender: Female
Project Type: New
Ownership: 2-5 years
Skill Level: Intermediate
5 months, 3 weeks ago
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Fixer
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Answer: 
Hi Fixer,

Thank you for your question! To remove the handle on a Lorain lavatory faucet, grab the lever with one hand and rotate the base of the handle counter-clockwise. Kitchen faucet models will have a 1/8" Allen set screw on the side.

Best regards,
Jon
5 months, 3 weeks ago
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  • 2016-06-29 T00:35:27.241-05:00
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