FAQ Questions: Leaks

(52 Questions : 57 Answers)

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172-WF faucet
Topics: Care/Maintenance
Age: 65 or over
Gender: Male
2 days ago
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M3russ
Minden, NV
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Answer: 
Hi M3russ,

Thank you for your question. Slide up on the spout bonnet to access the retainer. The spout retainer will have a gap, which will allow you to pull it apart and slide it off. Next, swivel the spout back and forth as you lift up on it to access the o-rings. Do not apply any grease as the parts are pre-lubricated at the factory.

Once the o-rings have been replaced, slide the spout back down, and slide on the spout retainer, making sure the tab fits into the slot on the spout. Slide the spout bonnet over the retainer.

Best regards,
Jon
1 day ago
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how do you take off spout on a high arc 2457 (i beleive) kichen

I ve taken it off and couldn't see way too take off spout think the diverter is leaking within the spout
1 month, 1 week ago
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Kevin
NTNY
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Answer: 
Hi Kevin, Thank you for your question!
The spout on the 2457 un-threads counter clockwise from the body.

Best regards,
Brandis
1 month, 1 week ago
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Based on your wizard, I believe that my faucet is a model 175 single handle with non integrated sprayer.
I would find water pooling at the base of the housing where it connects to the sink, however only after having used it. If I remove the water it doesn't pool up again if I don't run water through the faucet. Your online faqs led me to suspect that that the spout o-rings were the cause but in hindsight because of the buildup of water scale on the cap, now I believe the problem was the cam and packing. My local Ace hardware store had the Ace brand repair kit that included o-rings, springs and seats, the ball and packing assembly which I replaced. All seemed well after running hot, then cold water for about one minute on each, but a day later the pooling water has returned.
I suspect that I should have gotten an actual Delta kit. Your Replacing Seats and Springs video was helpful, however my faucet does not have an adjustment fitting built into the cap. Does Delta have repair kit that includes o-rings, springs and seats, the ball and packing assembly? Is it possible that the Cap itself is defective?
Topics: Care/Maintenance
Age: 55 to 64
Gender: Male
Project Type: Replacement
Ownership: 2-5 years
Skill Level: Intermediate
1 month, 2 weeks ago
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Cris
Wisconsin
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Answer: 
HI Cris, Thank you for your question!
You will need the genuine Delta RP3614 washer kit and RP70 ball assembly to resolve your issue. You can click on the link below for ordering information:

http://www.deltafaucet.com/repairpa...

Best regards,
Brandis
1 month, 2 weeks ago
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how do you remove handles from T17430-ss shower control

can't get hot water--I was told by merchant we got it from I need to rotate a restrictor inside the handle. Appears the only way to get it off is to pull, but it definitely does not come easily, so wanted to check whether there is some secret to it.
thanks.
Topics: Performance
Age: 65 or over
Gender: Male
Project Type: New
Ownership: < 1 year
Skill Level: Intermediate
2 months, 1 week ago
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Bob
New Market, TN
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Answer: 
The handle is often seized to the valve stem due to corrosion. Do not wiggle side to side, as you could damage pipes in the wall. Other blogs report that Home Depot sells a "shower faucet puller" tool for $10-$13. I did not need the tool, but there are YouTube videos showing this device.

After I got my handle off, there was a black aluminum disk behind the handle. The disk was frozen to the stem due to corrosion. CLR did not help to soften the corrosion. I used a hacksaw to split the disk across its face, and then a heavy screwdriver to spread it apart, and it came off. Home Depot sells a Moen replacement handle($21), which comes with the replacement disk and the two screws. The disk is now made of heavy plastic to prevent this corrosion issue.

I also purchased a tool to remove the valve. A worthwhile investment for me. I have two more showers in the house and will perform this "surgery" to those controls.

Last note, when the Posi-Temp valve came out of the valve body, there was black goo from the decomposing gasket. This goo stained my shower floor. I recommend taping plastic to the wall and floor of your tub/shower first to protect it from staining.
Age: 45 to 54
Gender: Male
Project Type: Replacement
Ownership: 10+ years
Skill Level: Intermediate
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2 weeks, 3 days ago
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Virginia, USA
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Answer: 
Hi Bob, Thank you for your question!
Here are the steps to adjust the rotational limit stop in a 17 Series faucet. First, remove the temperature control knob cover. You should able to "pop" it off of the temperature control knob by prying it off with a small screwdriver. Next, you will see a gray plastic insert with a Phillips screw in the middle. Removed the screw and pull off the gray plastic item.

You should now be able to see the rotational limit stop, which resembles a black plastic gear. If the water temperature is above 120 degrees F, remove the rotational limit stop, rotate it clockwise one tooth for every 2 degrees of temperature change desired, and reinstall it. If the water is cooler than desired, remove the rotational limit stop and rotate it counterclockwise one tooth for every 2 degrees of temperature change desired. Replace the temperature control knob, turn the faucet off and back on, and re-check the temperature. Repeat as necessary until the desired water temperature has been achieved.

The rotational limit stop may need to be adjusted if the inlet water temperature changes. For instance, during the winter, the cold water temperature is colder than it is during the summer, which could result in varying outlet temperatures.

These instructions are included with the Maintenance and Installation guide that originally came with this faucet.

Best regards,
Brandis
2 months, 1 week ago
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Kitchen Faucet Leaks

The hot water side of my kitchen faucet started leaking a few months ago. I replaced the rubber washers and it fixed the leak for about 2 weeks and started leaking again. Thinking I did something wrong I replaced the rubber washers again, only to have the faucet start leaking again about two weeks later. What do I need to replace so I don't have to keep replacing the rubber washers?
Age: 45 to 54
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
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3 months, 1 week ago
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barrymarc
Missouri
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Answer: 
barrymarc,

Thank you for your question. The other cause could be that there is damage to the bottom of the stem unit RP25513. This could cause an improper seal, allowing the water to pass through the unit.
Skill Level: Advanced
3 months, 1 week ago
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remove handle on Lorraine faucet to replace washer

I see no way to get handle off Lorraine faucet in order to get at replacing washer to stop leak.
Topics: Care/Maintenance
Age: 65 or over
Gender: Female
Project Type: New
Ownership: 2-5 years
Skill Level: Intermediate
3 months, 4 weeks ago
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Fixer
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Answer: 
Hi Fixer,

Thank you for your question! To remove the handle on a Lorain lavatory faucet, grab the lever with one hand and rotate the base of the handle counter-clockwise. Kitchen faucet models will have a 1/8" Allen set screw on the side.

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Jon
3 months, 3 weeks ago
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cannot get base of handle off to replace the cartridge

I have a delta select 2h brass sink faucet that has under the handle a decorative white porcelain ball shape piece onto of a brass ring. I can take off handle easily with screw but the white piece is just spinning around the center brass piece and will not screw off the expose the cartridge, There is a small hex shape piece white piece of plastic in center of the brass center part is that the problem
Topics: repair
4 months ago
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Paul
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Answer: 
Hi Paul,

Thank you for your question. I'm sorry for any trouble removing the handle base. Once the lever has been removed, the porcelain shroud should pull straight off. If it seems stuck, it should help to soak the parts using a half and half white vinegar and waters solution for about 15 minutes.

Best regards,
Jon
4 months ago
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I have a Delta single lever shower faucet with variable temp control (see enclosed image). How do I identify the model number? The temp control knob is starting to come loose. Can I replace just the temp control knob? How do you take off the temp control knob? Can I replace the entire fixture and valve with a more recent model? The faucet was there when we bought the house 3 years ago and the house was built in 1998. I don't have the manual. I don't know exactly how old the fixture is.
Topics: Assembly, Care/Maintenance, Purchase
Age: 65 or over
Gender: Male
Project Type: Replacement
Ownership: 6-10 years
Skill Level: Intermediate
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4 months, 1 week ago
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GEM
Inver Grove Heights, MN
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Answer: 
Hi GEM,

Thank you for your question. Based on the photos you have a model similar to the 1724-74. To tighten the temperature knob, remove the cover by prying it off by hand. This will reveal a Phillips head screw that you can tighten.

http://www.deltafaucet.com/customer...

The trim can be replaced by any T17 series trim kit that we currently make. However, you will need to use the original cartridge rather than the one that comes with the trim kit.

http://www.deltafaucet.com/search/r...

Best regards,
Jon
4 months, 1 week ago
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How to install part RP3614

Age: 45 to 54
Gender: Female
Project Type: Replacement
Ownership: 6-10 years
Skill Level: Beginner
6 months ago
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Sheri
Milford, DE, USA
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Answer: 
Hi Sheri,

Thank you for your question. Below are the instructions for installing the RP3614. Please also see our How-To Video on flushing the supplies. This will also show you how to disassemble the faucet, and we recommended to flush the valve before installing new parts.

http://www.deltafaucet.com/shopping...

1. Be sure that the supplies are off under the sink and then lift the handle to allow residual water to drain. Place a cloth in the drain so that parts don't fall into it.
2. Remove the handle. Lever handles may have a small red/blue button covering the set screw (1/8" Allen), knob handles have a cap that can be removed to access a Phillips screw.
3. Unscrew the dome shaped cap and then pull out the ball assembly and cam.
4. For kitchen faucets, you can then remove the spout or sleeve by swiveling it back and forth and lifting up to access the o-rings. Squeeze the sides of the o-ring, pull forward, and hook the o-ring with an Allen wrench or screw driver to remove it. Please keep in mind that pull-out models do not use the o-rings in the RP3614 kit.
5. Lift out the seats and springs using an Allen wrench or pencil.
6. Install new parts and reassemble in the reverse order. When installing the seats and springs, the small end of spring goes into the seat and large end of spring goes down first into the socket of the valve. If you have an adjusting ring inside the cap, discard this part as it is no longer needed with the new cam assembly.

Thanks,
Jon
6 months ago
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Model 3530-24 have replacement cartridge. Just need instruction.
Topics: Care/Maintenance
6 months ago
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Mary
Sc
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Answer: 
Hi Mary,

Thank you for your question. We recommend to flush the supplies before installing new parts. Please click the link below to view our How-To Video for flushing the faucet. This will also show you how to remove the existing parts. Be sure to turn off the water supplies below the sink first, and you can start at the 2 minute mark of the video. Please also note the position of the stem units before removing them from the valve.

http://www.deltafaucet.com/shopping...

Thanks,
Jon
6 months ago
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  • 2016-05-05 T01:22:25.014-05:00
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