I kicked my faucet and the threaded grey plastic connection piece that is internat to the faucet and connects the faucet to the hose broke. How can I get a new piece?
Age: 35 to 44
Gender: Male
Project Type: New
Ownership: < 1 year
Skill Level: Intermediate
5 days ago

by
Andrew
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Answer:
Hi Andrew!
Our warranty line can help with replacement parts. Please call 1-800-345-3358. Thanks!
4 days ago

by
Indianapolis, IN, USA
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I have the whole Roman tub assembly with this hand shower. The hand shower "face" (the piece with the spray holes) is separated from the rest of the body. What's supposed to hold it in there so I don't have to purchase a whole hand shower replacement?
Also, it's in the Venetian Bronze finish and I was wondering what's best to use for cleaning it?
3 months, 1 week ago

by
SpamCop
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Answers
Answer:
Thank you for your question. I apologize for the issue that you are experiencing. To ensure the proper part is identified for repair, please contact our toll-free Home Owner/Warranty department at 800-345-3358.
To clean Venetian Bronze finish, we recommend a mild cleaner or a 50/50 solution of white vinegar and cold water.
3 months, 1 week ago

by
Indianapolis, IN, USA
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I have a roman tub deck mounted faucet with a hand shower. The hand shower is missing the part on the end that the water sprays from. this piece looks like a normal shower head with many holes in it. Is this part available without buying the entire hand shower?
Age: 25 to 34
Gender: Male
Project Type: New
Skill Level: Intermediate
3 months, 1 week ago

by
bowtie72chevypu
Shelbyville, IN 46176, USA
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Answers
Answer:
Thank you for your question. Unfortunately the hand shower cannot be broken down into separate parts. If you are the original owner, please contact our Home Owner/Warranty line at 800-345-3358 for replacement.
3 months ago

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Hi:
I currently have the Victorian Roman Tub faucet and handles in the Venetian Bronze finish installed on my master bath tub. I'd like to add the Handshower Trim to the installation.
Is it possible to order just the handshower trim (and any necessary parts)?
I'm attaching a couple of photos for you to verify what I currently have installed.
Thanks,
Age: 55 to 64
Gender: Female
Project Type: Replacement
Ownership: 2-5 years
Skill Level: Beginner
9 months ago

by
Jamie
Germantown, Md
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Answers
Answer:
you need rp46680, rp40663, rp41505, rp40664
Age: 35 to 44
Gender: Male
9 months ago

by
Roseburg, OR, USA
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Answer:
Thank you for your question. When asking your question, you did not state whether your not you already had a handshower installed and were just changing out the trim. If you need a new installation of the handshower, then we recommend installing Delta Faucet model # RP33791RBLHP which includes the transfer valve. You will also need the H516RB handle if you want a metal lever handle or H512RB is you would like a porcelain lever handle.
8 months ago

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