I noticed that the shower head was leaking and it turns out the white plastic ring on the inside of the shower head is broken somehow. How do I go about getting this replaced. I have stainless steel and am the original owner and plan on calling the 1-800 number (thanks!) but wonder if the whole head needs to be replaced.
Age: 35 to 44
Gender: Male
Project Type: New
Ownership: 2-5 years
Skill Level: Intermediate
1 month, 2 weeks ago

by
Subey
Calgary
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Answers
Answer:
Thank you for your question. I apologize for the issue that you are experiencing. The whole thing will need to be replaced. To ensure the proper part is identified for repair, please contact our toll-free Home Owner/Warranty department at 800-345-3358.
1 month, 2 weeks ago

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3 months, 2 weeks ago

by
Steve
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Answers
Answer:
Thank you for question. Delta Faucet model # RP48770RB is a handshower that we do not recommend be broken down into separate parts. If you are having an issue with your handshower, please contact our Home Owner/Warranty line at 800-345-3358.
3 months, 1 week ago

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I bought a home recently that had just had Delta faucets installed in the remodeled bathrooms. When I turned on the shower for the first time, The top (nozzle) portion of the handheld shot off. IT appears that there is a black plastic inner pipe taht is threaded at both ends. The nozzle portion was broken off at these threads (just above the twin o-rings). I am wondering how your lifetime warranty works if I have no registration (since I just bought the home).
Age: 45 to 54
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
5 months, 2 weeks ago

by
David
San Antonio, TX, USA
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Answers
Answer:
Thank you for your question. I do apologize that you had an issue with one of our faucets. Delta Faucet Company has a limited lifetime warranty to the original owner of the faucet for parts and finish. If you can provide receipts of purchase for the faucet, please contact our Home Owner/Warranty line at 800-345-3358. Labor is not included in our warranty.
5 months, 1 week ago

by
Indianapolis, IN, USA
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