Where do I get a users manual for this product
I haven't figured out how to get the handheld portion to work without the 'fixed' portion still spraying. Where can I locate the users instructions?
Thank you for your question. We would be happy to help! There will be a knob on the side of the shower head that you can turn to divert between the shower head and hand shower. Please see the attached image for reference.
Date published: 2017-12-09
Can I purchase the valve assembly only for the Delta Monitor 14 Series Shower Only with WaterSense In2ition Two-in-One Shower
I am building a custom shower with two shower heads and would prefer to have two sets of valves as opposed to installing a diverter. I have already purchased the Delta Monitor 14 Series Shower Only with WaterSense In2ition Two-in-One Shower and I want the valves to match.
Thank you for your inquiry! The Delta Nura In2ition Shower 142710-SS-I20 faucet comes with the MultiChoice Universal rough valve body R10000-UNBX.
Date published: 2017-08-07
does this model include the magnetic seating for the handheld?
Thank you for your question. This shower head does not have MagnaTite docking. The hand shower will lock in place by pressing it into the tabs on the shower head.
Date published: 2017-07-31
Thin wall mounting (Kohler K-1687-0 Sonata 48" One-piece Shower Module)
Am going to use the Delta 142710-SS-I20 shower head/wand in the Kohler one piece shower stall. Was wondering if the reference to thin wall mounting was applicable and, if so, are instructions for the mounting variations available.
Thank you for your question. The thin wall mounting is installations in which you are unable to mount the valve to a board in the wall. If you are able to have a stringer in the wall, please follow the normal valve installation instructions.
In a thin wall installation, the plaster guard will be behind the finished wall. The plaster guard and escutcheon plate can be used to "sandwich" the wall to help support the valve.
Date published: 2017-05-31
Delta Nura In2ition Shower 142710-SS-I20 handle cap
My Delta Nura In2ition Shower 142710-SS-I20 doesn't seem to have a hex opening to remove the handle kit cap in order to get to the scald stop. How do I remove it?
Thank you for your question! To remove this handle you will first need to pop off the button cover on the front. This will reveal the Phillips head screw that holds the handle in place.
Date published: 2017-04-06
How to clean water deposit build up on 2-1 shower head?
Thank you for your inquiry! We do not recommend disassembling the Delta Nura In2ition 142710-SS-I20 shower head/hand shower assembly for cleaning. To dissolve any sediment that may collect in/on the face of combo unit, just soak the face of the shower head and hand shower assembly in a 50/50 or stronger mixture of white vinegar and tap water for 10 to 15 minutes. Rinse with warm water.
Date published: 2017-03-11
How do we adjust the water temperature?
Right it now is too chilly.
Hello Janet Shannn,
Thank you for your question. To adjust the water temperature, the Rotational Limit Stop will need to be adjusted. Below I have included a link to our How-to video on how to do this.
Date published: 2016-12-08