Water temperature will not get more than warm.
The handle on our Delta 144710-RB-1 In2ition faucet only turns from 3 o'clock to 12 o'clock and water temperature is not sufficiently hot. I suspect an installation issue. Please advise.
Thank you for your question! In a new installation, sometimes the Rotational Limit Stop will need to be adjusted to get hot water. Please see our How-To Video for help adjusting the stop:
Date published: 2017-08-25
What cleaning agent can I use?
I have the Venetian Bronze. What cleaning agent will not damage the finish?
Thank you for your question. To remove water spots, use warm water and a soft, damp cloth. To remove hard water stains, use a solution of 50/50 white vinegar and water.
The following products are safe to use on all Delta Faucet finishes, when used according to the manufacturers’ instructions for use:
Formula 409® Antibacterial All-Purpose Cleaner
Fantastik® All-Purpose Cleaner
Windex® Original Glass Cleaner
Other gentle all-purpose or multi-surface cleaners may also be used. Please do not use anything labeled "all-purpose bathroom cleaner.".
Date published: 2017-01-31
Can a flow restrictor be put in the shower head to reduce water usage?
We were amazed to find that the valve does not allow adjusting of the amount of water coming out. It's either all on or all off. The shower flow is so heavy we need to find a way to reduce it so we don't waste so much water. Please recommend a flow restrictor and where it should be placed since there are two shower heads.
Hi Nancy, Thank you for your question!
We do offer a flow regulator part number RP62734. Which will put out 1.5gpm ( gallons per minute). The part can be placed into the back of the shower head where it threads onto the shower arm.
Date published: 2016-04-06
The Ditections are not super clear. How do I install the spout to the copper pipe coming out of the wall?
I have cut the pipe shorter and I can still cut it more if needed but I can not figure out how to make the spout stay on the copper pipe. I've never installed one before and the instructions are not clear. The ones that came with the assembly only show a picture of the spout... not the components of it or how to attach it. does it have to be soldered on or caulked or am I missing something? I can't find a screw for a hex key or anything either.
Thank you for your question! The tub spout should have a brass adapter that you can solder onto 1/2" smooth copper pipe or thread onto 1/2" iron pipe. Below is a link to the installation instructions for this spout.
Date published: 2017-02-18
Water coming out from showerhead when only tub spout is in use. How can this problem be corrected?
We just had this model installed in our tub/shower. When we turn on the water to the tub, even if we are not redirecting it to the showerhead, water is going coming out from the showerhead. We tried a replacement with a new cartridge, and verified that there were no obstructions but that did not resolve the issue.
Hi Marc, Thank you for your question. Most likely, you are experiencing "shower-rise" where the water can’t get out of the spout as fast as it flows through the valve. This causes the water to back up and come out the shower head. There can be one of several reasons for this:
The valve could be upside down. The length from the valve to the tub spout is outside of the 8" to 18" rule
There is more than one 90-degree angle
Something other than copper or galvanized pipe was used going to the spout
The most common reason is that there is something restricting the water flow to the spout, e.g. solder or something lodged in the pipe. Something is impeding the flow of water to the spout and causing it to back up and go out the shower head. If this is the cause of shower-rise it is possible to remove the blockage by removing the tub spout; then, feeding a plumber’s snake or a speedometer cable up through the tub drop. The act of feeding it causes it to twirl and loosen the blockage. Be sure to flush the valve before reinstalling the tub spout. Be sure to check the tub spout itself for blockage.
If none of these help, you may need to call a plumber. After the shower has been installed and the wall has been closed, there is little that can be done to remedy this situation yourself.
Date published: 2014-12-18