Is the tub faucet supposed to emit any water when the tub spout diverter is pulled up for the shower head?
My newly purchased and installed tub faucet drips a fine stream of water when the tub diverter mechanism is engaged for the water to come out of the showerhead. Model 144716-SS.
Thank you for your questions. It is normal for a stream of water up to size of a pencil to flow out of the spout while the shower is engaged.
Date published: 2016-11-09
Hot Water adjustment
Mixing value does not supply enough hot water. Handle turned to full H and water is still cool
Thank you for contacting us! The Rotational Limit Stop can be adjusted to allow you to turn the handle further to the hot side. Here is a link to our How-To Video on adjusting the RLS:
Date published: 2016-02-16
Oversize Escutcheon Plate?
I'm trying to have this installed as part of a renovation where access thru a wall from behind is not possible. Do you make an oversize escutcheon plate for this specific shower faucet assembly or one of same finish that could be used? Thanks.
Hi, Raleigh, Thank you for your question.
We manufacture a renovation plate part number RP29827SS. Below is the link to view the technical specifications for the item:
Best regards, Brandis
Date published: 2016-07-22
Optional set screw installation for SOS versions?
I have a 1/2 copper pipe extending from the wall. In the copper installation instructions, there is reference to a set screw that is an option for the adapter. As far as I can see there is not an adapter with a set screw included with the faucet. Without this adapter with the set screw, I cannot install my faucet. How can I get one?
Hi Dennis, Thank you for your question. The RP51303SS tub spout that comes in the model 144716-SS faucet mounts using our sweat on/thread on RP12307 adapter. The instructions that come with the faucet are for multiple models covering various tub spout installations. You can order the RP33794 slip on tub spout adapter separately and install it on your copper pipe. The RP51303SS tub spout will work with this adapter as well.
Date published: 2015-05-11
Extesion Kit for Model 144716-SS
Is there an extension kit for the faucet and tub spout available. If so, what is the part number? Thanks.
Hi Ed, Thank you for your question. Unfortunately we do not offer an extension kit for the model 144716-SS faucet.
Date published: 2015-05-05