Full rotation of handle
We recently installed this faucet and the handle only travels about 45 degrees from on to full blast - shouldn't be 180 degrees?
Thank you for your question. The Rotational Limit Stop can be adjusted to increase the maximum temperature setting and this allows the handle to rotate further. Please see our How-To Video for help adjusting the stop.
Date published: 2017-12-13
Where can I get the tub plug/drain?
I purchased this product for my bathroom remodel. This looks nice and will be a great addition to the bathroom. However, I need the bottom part that goes below the spout, it for the drain plug, it is the part that has a lever that plugs the drain so water can fill the tub and if you release it the water flows down the drain freely (sorry unsure of the exact name- so I hope I did a good good explaining it). How can I I get one that matches?
Thank you for your question. Unfortunately, we do not make a trip-lever bath waste assembly in the Stainless Steel finish. However, you can purchase the parts individually to assemble one with the RP391 Bath Waste Assembly, RP6403SS Overflow Plate, RP6404SS Screws, and RP7430SS Dome Strainer
We do have a toe-operated bath waste assembly in Stainless Steel, part number RP693SS.
Date published: 2017-11-15
Control Valve replacement
Is there a way to purchase just the control valve?
Thank you for your question, Erin. Unfortunately, we do not have a valve-only version of this trim kit. However, you can purchase the R10000 rough-in valve along with the valve trim pieces (escutcheon, screws, sleeve, handle and cartridge) separately.
Date published: 2017-10-16
Is it possible to purchase the shower head and valve without the tub spout?
Hi Curious Shopper,
Thank you for your question. Unfortunately, we do not sell a shower only version of this model. However, you may use this trim without the tub spout. Please click the link below to browse our selection of shower-only trim.
Date published: 2017-09-05