Thank you for your question regarding the Delta Carlisle™ Monitor® 17 Series Shower with In2ition® and I am happy to help you today.
The diverter lever located on the back of the main shower head may be flipped all the way down, sending the flow of water through the wand alone.
To use the shower head alone, you will need to flip the diverter lever all the way up to the top-most position and to use the wand and shower head simultaneously, you will need to flip the diverter lever to the center-most position.
If adjusting the diverter lever to the top and center positions does not correct this issue, please give us a call at 800-345-3358 and we will be happy to investigate this issue with your shower head.
Delta Faucet Company
Date published: 2018-03-26