Thank you for your question, Gina! The lift rod that operates your stopper assembly, is held to the strap with a screw. This screw will need to be re-tightened so the lift rod can pull up the strap. This can be found on the parts diagram as part number RP12516.
https://media.deltafaucet.com/PartsDiagram/DPD-L-2500LF_B.pdf
Best regards, Edward
Answered by: Delta Faucet
Date published: 2019-01-20