When I pull up the stopper handle, and even gently push down on the stopper itself, the sink will still slowly drain out and not hold water. Is there an adjustment I can make?
Thank you for your question, Matthew! Code permits that stoppers can leak no more than a gallon per hour with 6" of water in the bowl. The seal is provided by the weight of the water holding the rubber seal against the flange and the bowl must have at least 6" of water to provide adequate pressure. Please be sure this is not the issue occurring and if the leak persists, we would recommend checking that the required sealant was used on the flange which should be a uniform 1/4" round bead of sealant. Please contact us directly if you have questions or need further assistance.
Best regards, Edward
Date published: 2019-03-11
If the lift rod pulls straight up, why does the spec sheet call for a minimum 2-1/2" clearance to backsplash?
I've seen this 2-1/2" minimum space requirement on other faucets, but that was because the lift rod on those faucets come out at an angle toward the backsplash.
It looks like the lift rod on the Lahara pulls straight up (which several users have confirmed in various Q&A posts.
I'd like to purchase the Lahara, but I'm not sure the maker of the cultured granite vanity top I have on order can accommodate the 2-1/2" requirement.
Thank you for your question. The backsplash clearance is to make sure you have enough room for both the installation above the sink and under the sink for this faucet.
Date published: 2018-05-14