I purchased this item the other day and followed the installation directives. The plastic tray will not snap into the shelf bracket. I can not get a single one to snap in properly. It's upsetting because this is the last step. I've already mounted everything. What is the issue? I even had the piece replaced at Home Depot and the new one will not fit. I've already drilled into my ceramic shower tile. I need a fix.
Thank you for your question on the Delta Contemporary Corner Shelf with Assist Bar.
I am so sorry to hear that the tray will not snap into the bracket properly and I apologize for any inconvenience this has caused and I am happy to help you where I can.
Please respond back to this email with your first and last name, telephone number, home address, the date that you purchased the model and the name of the store where you purchased the corner shelf as well as a photo of the shelf and bracket or you may feel free to give us a call on our warranty line at 800-345-3358 and we will be happy to assist you further with this issue.
Delta Faucet Company
Date published: 2017-12-11