Thank you for your question regarding the Delta 38" Frameless Neo Angle Shower Enclosure.
I am very sorry to hear that your enclosure is leaking and I am happy to assist you today.
The gasket which attaches to the bottom of the door should touch the support bar, so when the gasket is fully installed, there shouldn't be a gap.
Please feel free to submit a full photo of the enclosure as well as a photo of the gap to us via email at firstname.lastname@example.org and include your first and last name and telephone number, if we can investigate this issue with you further.
If we can assist you with anything else going forward, please do not hesitate to give us a call at 800-355-2721.
Date published: 2018-05-09