Is there a way to adjust the motion sensitivity of this faucet?
I would like to extend the motion sensitivity of the faucet by a couple of inches. The water shuts off when people are soaping their hands and then takes a couple more waves of the hand (sometimes more) to get it flowing again.
If the proximity can't be adjusted, can the motion sense be shut off completely so it becomes a touch faucet?
question re: Delta1's answer...
"is equipped with touch free and a hands free mode"
What is the difference between Touch free and Hands free mode?
Did you mean to say that the 2 modes are
- hands free (via proximity)
Date published: 2018-05-01
Why is supplied pop up needed?
I'd rather not pull apart the plumbing under my sink. The installation manual says that the supplied pop up is required for proper function. Why?
Hi SK, Thank you for your question!
The pop up assembly supplied with the faucet is manufactured to work with the touch faucet. Other pop ups may interfere with the touch technology.
Best regards, Brandis
Date published: 2016-02-12
Re-activate Sensor on 538T-SS-DST
How do you re-activate the sensor on the 538T-SS-DST? It appears the sensor was accidentally de-activated, however, I cannot find re-activating instructions. I tried the same de-activating instructions to 'undo' the procedure and the light flashes blue and red but the sensor still does not work. Removed and re-installed the batteries and it does not re-activate the sensor. The batteries are fully functional as displayed by the strong blue light. The faucet works fine when it is physically touched to start and stop the water flow. I have two of these faucets that were professionally installed at the same time and the other faucet is working ok.
You may delete the "Re-activate Sensor on 538T-SS-DST" question in its entirety. After several attempts, I was able to re-activate the sensor feature using the same de-activating procedures. I do however recommend the "Quick Tips" instructions which state the procedures for the sensor that came with the faucet be added to your website. I finally found my hard copy of these "Quick Tips" but would have been helpful if the website had them available. Thanks.
Date published: 2014-08-02
If this faucet it turned on manually and left on, will it turn off automatically, or just remain on indefinitally?
Thank you for your question! With the Touch2O feature on, the faucet will need to be activated by touch or proximity, and will automatically shut off after 2 minutes. In manual mode (power supply removed) the faucet will not automatically shut off.
Date published: 2017-01-12
Battery pack location
The installation manual shows the battery pack on the bottom of the cabinet, 2 inches away from the back, and 2 inches away from the side.
I anticipate this location is going to be problematic for me. I have Container Store boxes that I slide into the cabinet. They will bump into the battery pack and rip it up.
Even if I initially remember not to this, I'm certain someone else will forget.
What problem would be caused by taping the battery pack to the back of the cabinet wood ?
Hi OceanMist, Thank you for your question. The placement of the battery pack on your model 538T-DST faucet is to keep it a way from plumbing lines and electrical lines that maybe be behind the wall and affect the performance of the faucet. You can try a different placement that solves your issue but does not affect the touch functions of the faucet.
Date published: 2015-01-09