How to get sensing field to work?
I noticed the sensing field is not working but the touch does. I replaced the batteries and still the sensing field doesnt work when i place my hands near. How do i turn this function back on
Thank you for your question! To turn the proximity feature on or off, tap the faucet six times within 4 seconds. The lights will flash briefly, then tap it again 6 times again.
How-To Video (starting at 12:22):
Date published: 2016-02-01
Is it possible to lengthen to time before the Dryden touch faucet automatically turns off?
I have a Delta touch faucet in the kitchen, and the water runs for 4 minutes before the faucet turns off. By comparison, my Delta touch faucet in the bathroom only runs for one minute. It takes about 3 minutes for my hot water to get to the bathroom. Therefore, I have to keep running back into the bathroom every minute to touch the faucet until the water gets hot. Can this one-minute shut-off be adjusted to a longer time? Thank you!
Hi Leesa, Thank you for your question. There is not a way to adjust the 1 minute run time on the model 551T-PN-DST faucet. This time frame is used as it would prevent the sink from overflowing if the drain stop is closed.
Date published: 2014-08-25
Will there be any issues with the Touch2O.xt if this is installed in a copper sink?
Thank you for your question. The Delta Dryden Lavatory Touch2O 551T-SS-DST faucet can be installed on any type of sink. You would want to make sure that all insulator are used with the installation of the faucet and that the solenoid, battery box and wires are isolated from anything that can conduct electricity below the counter.
Date published: 2018-03-04
is it possible to turn off the hands free activation and just have the faucet as a touch on/off?
Hi Christina, Thank you for your question. It is possible to turn off the proximity function on your model 551T-SS-DST faucet.
If you would like to reactivate/de-activate the hands-free mode, please follow these instructions:
1) Tap the spout 6 times within 4 seconds.
2) the LED indicator light will flash red/blue.
3) Tap the spout an additional 6 times within 4 seconds of the flashing red/blue LED indicator light.
4) The LED indicator light will flash red/blue a second time to indicate the hands-free mode has been de-activated.
5) The tapping sequence can be done with the handle in the ON or OFF position.
Date published: 2017-09-30
Why is my hands free featue not working properly?
The hands free feature is not working, even after I tap it 6 times within 4 seconds twice. I don't understand why its not functioning.
Here are the instructions to turn on the proximity feature.
Put the handle in the off position
Wait 5 seconds
Tap the spout 6 times within 4 seconds.
Notice the light flashes red & blue
As soon as the light stops flashing, tap the spout 6 times within 4 seconds.
Prox mode is now on.
If this does not work, please contact us at (800)345-3358.
Date published: 2017-03-16