Hi There, Can you please provide a suggestion on how to be able to straighten the flexible hose?
Thank you for your inquiry. To help with flexiblity of the hose assembly, we would advise to first disconnect the hose from the end of the hand shower and allow the hose to hang freely in the shower area. Turn the water on to the full hot position and allow the water to run through the hose for 10-15 minutes, this should loosen up the plastic in the hose and allow it to move more freely.
Date published: 2018-02-21