What do the washers look like and what are they made of?
I don't seem to have received the two washers which are noted in the manual. Do I need to return this to Amazon? I do see black rubber pieces in the ends of the hose, but they were already inserted when I opened the box.
Thank you for your question on the Delta In2ition 4-Setting Two-in-One Shower.
I will be more than happy to assist you today. The black washers that have already been placed in each end of the hose are the only washers that should be included with the assembly. This is the way that our shower heads that come with hand held shower wands are normally packaged.
If there is anything further we can assist you with, please feel free to either email or give us a call at 800-345-3358 and we will be happy to assist you further.
Have a wonderful day,
Delta Faucet Company
Date published: 2017-10-18