The lever keeps falling out that controls hand-held water flow. The location of this lever is high enough a 5' person can't manipulate it.
Thank you for your question regarding the Delta H2Okinetic® In2ition® 4-Setting Two-in-One Shower.
I am so sorry to hear that you are experiencing issues with the lever which controls the spray settings for the hand shower and I apologize for any inconvenience this has caused.
For further assistance, please refer to the email I sent to you regarding this issue or if you wish to speak to us over the phone regarding this matter, please feel free to give us a call at 800-345-3358 and we will be happy to help you where we can.
We hope to hear from you soon!
Delta Faucet Company
Date published: 2018-01-15
We want to re-aim our 58472 does not pivot. Is there a fitting or a n adjustment to allow it to pivot or move so it can be aimed a little more at the
Hello John S,
Thank you for your question regarding the Delta H2Okinetic® In2ition® 4-Setting Two-in-One Shower and I am happy to help you where I can today.
The mount for this shower head should allow for approximately 30 degrees of adjustment. If your shower head does not pivot, please give us a call on our warranty line at 800-345-3358 and we will do our best to rectify this issue for you.
Have a great day,
Delta Faucet Company
Date published: 2017-12-18
Does the water shut of between settings or will there still be water coming out?
also the stainless steel finish is it suppose to not show water spots is this a accurate feature of this finish?
Thank you for your question, Patty. The 3-setting diverter will switch between the hand shower and shower head without any water coming from the other component.
Spots form when water is allowed to evaporate on the product. We recommend blotting the shower head dry after use. However, it can be easily cleaned with a damp cloth or a 50/50 solution of white vinegar and water.
Date published: 2017-02-15
the installation sheet mentions "turn knob (5) to ..." but there is no #5 .
the installation sheet mentions "turn knob (5) to change between showerhead only, showerhead and hand shower or hand shower only. There is no #5 on the illustration. Also this model was advertised as having a "pause" capability. How is that operated?
Thank you for your question! I'm sorry for any confusion. The button labeled #3 is the mode selector. Press this button until it clicks to cycle through the spray and pause settings. The lever labeled #4 is the diverter that will switch between the showerhead, hand shower, or both.
Date published: 2016-02-17
Is this shower head fully plated?
I'm trying to decide between model numbers 58472, 58471 and 58470 to replace a piece of junk Grohe shower head. Can you tell me if any(or all) of them are fully plated?
Thank you for your question! All three units are fully plated.
Date published: 2016-01-22