Thank you for your question. The Delta In2ition 5-Setting Shower Head 58480-PK has a knob on the right side of the mounted/fixed shower head, that diverts the water to the shower head only, hand shower only or both units at the same time. We would advise turning the knob, while water is running to set the function for both shower head and hand shower option. Please refer to page 2 diagram C for these directions, in the below link.
Date published: 2017-07-13