Where is the clean out screen? Is it under that white thing in the handle?
We bought this 5-spray hand shower because of the 2 massage settings & the shampoo rinsing feature, but there doesn't seem to be much water flow in any setting. (my tub faucet works fine). The massage feature has barely any strength & doesn't pulse at all. We did make sure the shower head holes were clean. My husband tried to remove the white thing in the end of the wand thinking the screen was under there so we could clean out any sediment that might be there & in doing so he has now bent the white thing. I just bought a Delta Haywood faucet & used this site to ask a Q, so I thought I could find the white thing part number here & also see if there was a diagram showing screen location, but you don't list any parts.
Is there a screen under the white plastic thing, & if not, what is the name & part number for the white thing? If you don't have it, is there a Generic one I can buy? How do I remove the white thing to replace it without messing up something else underneath it, or is there any part underneath it?
I now see this hand shower is Discontinued, so I hope I can still get parts for it in case something like the hose needs a part. I already tossed my old shower head.
Thank you for your question. There is a gasket for the hand shower available. The part number is RP62734. The part is available if you would like to order the part, please call our customer service line at 1(800)345-3358.
Date published: 2017-03-10