Hello Sam R,
Thank you for your question regarding the Delta Premium 5-Setting Adjustable Wall Mount Hand Shower.
I am very sorry to hear that the wall mount is no longer supporting the hand shower wand and I will be happy to assist you with this issue today.
Please refer to the email I sent to you or if you wish to discuss this issue further over the telephone, please feel free to give us a call at 800-345-3358.
I hope to hear back from you soon!
Delta Faucet Company
Date published: 2018-03-12