I bought this product yesterday at lowes professional hooked it up but the main shower head want work but the hand shower will whats the problem.
Hi House, Thank you for your question. The shower arm mount on the model 75514 features a 3 way diverter that allows you to use the fixed showerhead only, handheld showerhead only, or both showerheads at the same time. Please try using the diverter to change the showerhead settings.
Date published: 2015-01-08