Hello Nick34,
Thank you for your question regarding the washers included with the Delta H2Okinetic® 5-Setting Hand Shower.
I am very sorry to hear that the washer, which was supposed to be included, was not included with your assembly and I apologize for the inconvenience.
I am happy to help you today.
We do carry a set of replacement washers, 524-972, although if you could please respond back to the email I sent to you regarding this issue, I will do my best to rectify this issue for you.
I hope to hear back from you soon!
Please feel free to give us a call if we can assist you with anything else going forward at 800-345-3358.
Thank you,
Brandy
Delta Faucet Company
Customer Service
Answered by: Brandy
Date published: 2018-03-21