Hi, Lisa.
Thank you for your question, and I am sorry to hear that you are experiencing an issue with your Delta had shower unit. To remove, first remove the ends or 'bracket covers'. This will expose the mounting screws that can be unscrewed at each end. Please contact us back if you should need further assistance.
Best Regards,
Rosanna
Answered by: DeltaFaucet11
Date published: 2018-08-23