I have a problem with the towel ring seating
I purchased 2 rings. The 1st slid right down and seated tight on the bracket, but the 2nd won't seat. I push down as hard as possible but it will come right off the bracket with an easy lift. Is there something I can adjust to get this to seat properly?
We do apologize for your inconvenience. The second mounting should have been as easy as the first. I will be glad to send you out another clip to make sure the first one used was not defective. Could you contact our customer care and provide us with your physical ship to address at 1-800-542-3789? We'll get that right out to you. Kind Regards, emccollum
Date published: 2015-04-11