Does the ring swing?
Hi, does the ring move at all or is it completely fixed?
Thank you for your question. Yes, the Addison Towel Ring 79246-SS swings in the mount, back and forth.
Date published: 2016-09-28
Doesn't seat properly
when I push down to install the towel ring over the bracket it won't seat properly, so every time I use the hand towel the ring comes off the bracket. I'm afraid to push down too hard - I might tear the bracket out of the wall. Any suggestions?
Hello Larry, We do apologize for your inconvenience. First you want to make sure that your mounting bracket is in the correct position per instructions. Once in position you should tighten the ring into place with the set screw on the bottom of the post. This should take care of the looseness. If need please feel free to contact us back at Customer Care 1-800-542-3789. Kind Regards, emccollum
Date published: 2015-04-18