Thank you for your question regarding the Delta Round Corner Shower Enclosure.
I am very sorry to hear that your enclosure is leaking and I apologize for the inconvenience this has caused. I am happy to help you today.
Please ensure you have applied sealant to the outside of the enclosure glass, track and wall jambs as mentioned on page 6 step 13 of the Maintenance and Installation manual:
Please also ensure you are using one of the below three adhesives and sealants recommended and tested by our engineers:
DAP® 3.0™ Kitchen, Bath & Plumbing High Performance Sealant
Red Devil® RD3000™ Advanced Kitchen & Bath Sealant
ECO-BOND® Kitchen-Bath-Plumbing Adhesive and Sealant
If you are unable to find one of the brands listed above, we recommend trying to find an advanced kitchen and bath polymer sealant/adhesive or a sealant/adhesive which states it is safe for plastic or polystyrene.
You may also need to remove the old sealant on the unit, try to find a denatured alcohol to use and avoid using any of the below solvents:
Turpentine, lacquer thinner, mineral spirits, paint thinner, MEK, Xylene, Acetone, naphtha
Please follow the drying instructions on the back of the tube/bottle - usually 24-48 hours
If you continue to experience issues with the enclosure leaking, please respond back to the email I sent to you with a video or a full photo of your shower enclosure in full, as well as the areas it is leaking on the base, we will be happy to look investigate this issue with you further.
I hope this is helpful!
Please give us a call on our warranty line at 800-355-2721 once you have submitted your photos or video and we will be happy to help you over the phone.
Date published: 2018-09-10