Hello Tita,
Thank you for your comment regarding the Delta 48" x 36" Frameless Shower Enclosure.
I am sincerely sorry to hear that water is leaking out of your shower enclosure and I am more than happy to assist you with resolving this issue today.
Please visit the link below to view the Maintenance and Installation Manual for this enclosure. You will need to ensure a bead of sealant is applied to each component mentioned within the manual on steps, 14-17, 27 and 28:
https://media.deltafaucet.com/MandI/83824%20Rev%20E.pdf
If sealant was not applied to the areas mentioned above when the enclosure was originally installed, the unit will continue to leak until properly sealed.
If you are unsure if sealant was applied to these areas, it may be best to fully uninstall the enclosure and apply sealant where necessary to get the best seal.
Below are three adhesives and sealants recommended and tested by our engineers:
DAP® 3.0™ Kitchen, Bath & Plumbing High Performance Sealant
Red Devil® RD3000™ Advanced Kitchen & Bath Sealant
ECO-BOND® Kitchen-Bath-Plumbing Adhesive and Sealant
If you are unable to find one of the brands listed above, we recommend trying to find an advanced kitchen and bath polymer sealant/adhesive or a sealant/adhesive which states it is safe for plastic or polystyrene.
To remove the old sealant on the unit, try to find a denatured alcohol to use and try to steer away from using the below solvents:
Turpentine, lacquer thinner, mineral spirits, paint thinner, MEK, Xylene, Acetone, naphtha
Please follow the drying instructions on the back of the tube/bottle - usually 24-48 hours.
Feel free to respond back to the email I sent to you, if you need absolutely anything else or if the issue persists, please feel free to send us a few photos of the unit so we can better identify the root cause of the issue.
Have a wonderful day,
Brandy
Answered by: Brandy
Date published: 2018-08-06