Prelude®

Elongated Toilet

Model#: C43901-WH

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C43901-WH is rated 4.4 out of 5 by 98.
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  • Complete toilet kit included
  • Exclusive SmartFit tank-to-bowl connection
  • Available exclusively at The Home Depot
  • Water-Efficient
  • WaterSense® Labeled
Finish: White
List Price*: $265.00
Base Parts
C43901-WH
List Price*: $265.00
  • Delta® toilets feature the exclusive SmartFit tank-to-bowl connection reducing potential leak points, over-tightening of the fasteners and cracking the toilet
  • Maximum flush power while saving you money, Delta® 1.28gpf WaterSense® labeled toilets are virtually clog-free
  • All Delta® toilet models offer ADA compliant comfortable Chair Height to make sitting down and standing up easier.
  • Delta® toilet kit includes the tank, bowl, toilet seat, mounting hardware, wax ring and SmartFit Multi-Tool. No additional tools required.
Rated 5 out of 5 by from Great price. Have been looking at toilets for a while. This one had great reviews, and a more than reasonable price. Both were professionally installed. They have been in use for over 6 months. No problems. Great product.
Date published: 2018-09-23
Rated 5 out of 5 by from Great Toilet I bought these toilets for my new home. Looks great, flushes great, very happy with the Prelude Delta Toilet
Date published: 2018-08-17
Rated 5 out of 5 by from Very clean and sleek Perfect buy. Very pleased
Date published: 2018-08-12
Rated 4 out of 5 by from Love it! I bought this because I couldnt stand feeling like I couldn't get up. It is perfect just like sitting in a chair.
Date published: 2018-07-26
Rated 5 out of 5 by from Works well and installed easily. Very pleased with our new toilets. They were easy to install (I deviated from the instructions slightly by attaching the tank first before mounting the toilet to the floor, thanks to the confined space). Flushes everything easily and thoroughly cleans the bowl on each flush, unusual in my experience for a low-flush toilet.
Date published: 2018-07-05
Rated 5 out of 5 by from great reccommendation from Consummers Digest I'm very happy with the product now that it has a well fitting toilet seat
Date published: 2018-05-20
Rated 5 out of 5 by from Good flush power. Sleek look Chose this after some research. The price was reasonable. Plumber said it was an easy installation. Only disappointment is no soft/self closing seat lid.
Date published: 2018-05-14
Rated 4 out of 5 by from Shows Quality Comfortable. Works well.
Date published: 2018-05-13
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It's proven difficult to find this toilet in Central Texas, i.e., the Austin area. Do you know where I can find it?

Asked by: barb
Hello barb, Thank you for your question regarding the Delta Prelude Elongated Toilet. I will be happy to assist you today. To better answer your question, please contact the HomeDepot.com customer service department at 800-430-3376 any day between 6am and 2am EST. Or, you can call your local store and they can either answer your question or transfer you to the correct department. Thank you again! Matthew M. Delta Faucet Company Consumer Care
Answered by: Consumer Care
Date published: 2018-05-31

Is this toilet no longer available at Home Depot? I put it on a list for a new house build. When I recently checked back at the Home Depot site it says "not sold"

Asked by: banevt
Hello banevt, Thank you for your question regarding the Delta Prelude® Elongated Toilet and I am happy to help you today. To better answer your question, please contact the HD.com customer service department at 800-430-3376 call any day between 6 AM and 2 AM EST, or you may call your local store and they will either answer your question or transfer you to your local store to answer your specific question. If you need further assistance, please feel free to give us a call on our warranty line at 855-345-1345 and we will be happy to help you where we can. Thank you, Brandy
Answered by: Brandy
Date published: 2018-05-30

Is this same model available with the standard height bowl?

Asked by: Shorty
Hello Shorty, Thank you for your question on the Delta Prelude Elongated Toilet and I am happy to help you with this today. All of our toilet models are manufactured to be chair height or 16 1/2" from the floor to the top of the bowl. For further specifications on this model, please visit the link below: https://media.deltafaucet.com/SpecSheet/DSP-S-C43901%20Rev%20F.pdf Please feel free to give us a call if we can help with anything further at 855-345-1345. Thank you, Brandy Delta Faucet Company Customer Service
Answered by: Sarah
Date published: 2017-12-06

Product Registration Number

Just purchased your Elongated Prelude toilet,model # C43901. SKU is 0000-794-636. No. H4017-84878 In order for me to register this Delta product, I need the Product Registration Number, which I am told was on the box this came in. Unfortunately, the individual that installed my toilet, recycled this box. Can you provide me that number, so that I can register it? I purchased it from Home Depot, in Oregon.
Asked by: Vickie
Hello Vickie, Thank you for your question on the Delta Prelude® Elongated Toilet. I am more than happy to assist you today. The only number that you should need while registering your product is the model number, which you provided for us in your post: C43901-WH. It could be possible that the model number was considered as incomplete if you did not include the "WH" abbreviation at the end of the number (which stands for white). I registered your toilet internally, just in case you need warranty assistance in the future, though I apologize for any inconvenience this may have caused. Please feel free to either email or give us a call back at 855-345-1345 if we can assist you with anything further and we will be happy to help you where we can. Have a great day, Brandy Delta Faucet Company Customer Service
Answered by: Sarah
Date published: 2017-11-11

how do you adjust the water level past the water line indicater on inside of tank

The diagram details are too small to see for correct adjustment.Thank you.
Asked by: papa j
Hello papa j, Thank you for your question on the Delta Prelude Elongated Toilet. I will be more than happy to help you with making a water level adjustment for your tank. Below I have included information on how to make a minor as well as a major water level adjustment from the manual: For minor water level adjustments: Slide tab (located on the back side of fill valve) to the open position. Slide the float and cup assembly up (to raise water level) or down (to lower water level). Slide tab to the close position to lock float assembly. Turn adjustment rod to adjust the top surface of float to be flush with the top of cup. For major water level adjustments: Remove tab by sliding it down from tube. Twist tube counterclockwise until it moves up and down freely. After water level adjustment is made, twist tube clockwise to lock then reinstall tab. I hope you find this information to be helpful. If you need further assistance with making this adjustment, please feel free to email me back at customerservice@deltatoilet.com or give us a call at 855-345-1345. Thank you, Brandy Delta Faucet Company Customer Service
Answered by: Sarah
Date published: 2017-08-15

Does the Prelude have a lined tank?

Asked by: Ted
Hello Ted, Thank you for your question on the Prelude Elongated Toilet. I will be more than happy to help. No, the tank is not lined. If you need anything further please contact us by calling 855-345-1345. Thanks, Sarah Consumer Care Delta Faucet Company
Answered by: Sarah
Date published: 2017-12-23

How do i access the valve head to flush or clean it?

Requires lots of supply line pressure to fill , otherwise makes house shaking noise. Read your technical downloads, removed fill valve to inspect, but I can't figure out how to clean the valve head.
Asked by: Charles
Hello Charles, Thank you for your review on the Prelude Elongated Toilet on DeltaFaucet.com. I'm sorry to hear that the toilet is not operating properly and I am more than happy to help. Please view the link below for cleaning and care tips for your fill valve. If after cleaning the fill valve, the issue persists, please feel free to email or give us a call and we will be happy to assist you further at: 855-345-1345. https://media.deltafaucet.com/MandI/74544%20Rev%20C.pdf Thanks, Sarah Delta Faucet Company
Answered by: Sarah
Date published: 2017-12-09

Nearly 1/4th of the tank of water is left after a flush. Is it a feature or bad installation?

After pressing the lever once, all the water in the tank is not delivered. I have to flush a couple of times to do a clean job. When I check the tank, still 1/4th of the tank still has water in it after a flush. Is this how the product is expected to work? Or, is it a defective installation? I replaced all my 3 toilets with this product and all of them have the same issue.
Asked by: Mani
Hi Mani, Thank you for your question about the Prelude Elongated Toilet. This toilet is a water sense toilet using only 1.28 gallons of water per flush. This is the way the toilet is designed to flush. The handle can also be held for a second or 2 more to allow more water to flow out of the tank, and into the bowl. Thanks, Nick
Answered by: DBS2013
Date published: 2016-06-24
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