Why did Delta remove my negative review and the other negative reviews on this site? I'm furious as a consumer - and these toilets are horrible. Looks great from the outside, but after every #2, excrement stuck to the insides of the bowl every time!
Thank you for your question regarding your review on the Delta Riosa® Elongated Concealed Trapway Toilet.
I am very sorry to hear that your review was removed from our site and I am sincerely sorry to hear that you are not satisfied with your purchase due to the water in the bowl not fully removing waste from the sides and I apologize for the inconvenience this has caused.
Since all of our toilets are water efficient models and use less water than a standard toilet, it may help to hold the lever down for a few seconds longer to allow for more water to enter into the bowl from the tank to prevent from waste being left behind.
I hope this information is helpful and I wish that there was more that we could recommend in regards to keeping the bowl cleaner.
If there is anything further we may be able to assist you with, please do not hesitate to give us a call at 855-345-1345 and we will do our best to help you where we can.
Delta Faucet Company
Date published: 2018-02-05
Where is this toliet made?
We would like to know if this product or if any of your toilets are made in the USA? Thanks!
Delta makes toilets in several different locations, including Greensburg, IN; Jackson, TN; London, Ontario; and Panyu, China. My toilet was made in China.
Date published: 2017-01-14
Is the toilet cover for Riosa slow-closing?
I could not determine if the seat cover lowers slowly by itself. The Home Depot employee did not know, either.
Yes, this is a slow-closing toilet lid.
Date published: 2017-01-14
water supply line relative to mounting bolts
My water supply line comes up from the floor.
For installation purposes, how far to the side of the mounting bolt does the supply line need to be?
If the supply line is not far enough to the side, how far back from the mounting bolt does it need to be to clear the back of the unit?
Thank you for your question about the Riosa Elongated Concealed Trapway Toilet. As the specs sheet states, it is recommended to be 8 inches from the center line of the trapway. Including at link to the specs sheet.
Date published: 2015-07-06
Tank Sounds like it is Refilling
We just installed this toilet today. Every 5-10 minutes it sounds as though the water keeps refilling. What could be causing this?
Thank you for your question about the Riosa Elongated Concealed Trapway Toilet. Our customer service team will be more than happy to assist you in troubleshooting the issue with your toilet. Please call us at 855-345-1345.
Date published: 2015-03-04
I have a toilet that is 11.5 inches from the wall to the center of the bolts. Will this toilet with a 12-inch rough-in measurement work in this space?
Hi David, Thank you for your question. This toilet should fit your 11-1/2" rough. The other possible rough in sizes are 10" or 14" which will not fit your measurement.
Date published: 2013-12-04