Is the RP37093 soap dispenser available in AR?
The 2017 catalog notes that the RP37039 is available in chrome, AR, RB and SS, however, it's not shown in AR on your website. Please advise.
Thank you for your question! Unfortunately, the Delta Soap / Lotion Dispenser RP37039 is only made in Chrome, Venetian Bronze (RB) and Stainless (SS). It is not made in the Arctic Stainless (AR) finish, the Stainless (SS) would be the closest matching finish.
Date published: 2017-05-16
drips soap and hart to pump is it under Warranty
The dispenser drips soap. I have pumped water through until it is clear of soap and refilled with Dawn dish soap. By the next morning there is about 5 to 10 cc's of soap in the sink. The pump is hard to press and takes several times to get enough out to wash dishes with. Is this under Warranty or do I have to purchase a new Pump (RP21908) and pay shipping for around $ 12.00. I purchased this item in March of 2015 and feel it should not have already failed
Thank you for your review on the Delta Soap / Lotion Dispenser. I am so sorry for the inconveniences you have been faced with. Yes, you are still within the warranty and I will be more than happy to send out a replacement. Where was this purchased? If you could please reply to my email with your name, address, and telephone number I will do my best to rectify the situation for you.
Delta Faucet Company
Date published: 2017-09-30
Can I get replacement parts for this soap dispenser? Mine stopped functioning.
A couple of the parts inside the dispenser broke, and I need to replace them. There's no way I'm spending $100 to replace the entire thing. Can't I just buy the extra parts?
Thank you for your question on the Delta Soap / Lotion Dispenser. I will be more than happy to assist you and I do apologize for the inconveniences. When was the soap dispenser purchased? Where? If you could please reply to my email with your name, address, and telephone number I will do my best to rectify the situation for you.
Delta Faucet Company
Date published: 2017-09-02
Need for an extension
One of the reviews indicates that the reviewer needed an extension for a 1 1/4" countertop. However, an answer to another question seems to indicate that no extension is needed if the countertop is 1 1/2" or less thick. I bought the dispenser for use in a 1 1/4" countertop that will be drilled and installed shortly. Do I need an extension? Thanks. Bob
Thank you for your question. We have double checked the product specifications and the soap dispenser does have a max deck thickness 0f 1-1/2".
Date published: 2013-12-04