It is so nice that you are trying to explain how to take it off to refill it, but it is difficult to understand from text alone. Could you post a video? If not sure if i should pull on the whole unit, the unit above the seam, or the pump handle
Thank you for your question. Unfortunately, we do not have a video for refilling the soap dispenser. You can either pull the full head assembly off the and refill the bottle from the top or remove the soap bottle below the sink and refill the bottle and re-install it.
Date published: 2018-10-27
My soap dispenser hardly dispenses any soap when pumped. Any suggestions on how fix? Thanks
Thank you for your question regarding the Delta Allora® Soap / Lotion Dispenser.
I am sorry that the dispenser is not dispensing a full amount of soap and I apologize for any inconvenience this has caused. I am happy to assist you today.
Please try to soak the dispenser in a solution of 50/50 white vinegar and water for a few hours and flush it to see if you can loosen up any built up hardened soap.
If the dispenser continues to dispense a partial amount of soap, please give us a call at 800-345-3358 and we will be happy to assist you with this issue.
Delta Faucet Company
Date published: 2018-02-09
Is an adapter available to replace the 12 oz soap bottle with a gal jug under the sink?
I was told that Delta made an adapter where a tube screwed into the dispenser instead of the 10.5 oz bottle and then lead to a gallon jug of lotion placed under the sink. Is this possible and where do I buy it.
Amazon sells an adapter that should fit.
Search for "Never -Mt Soap Dispenser Kit". Has a one way valve in the plastic tube that prevents soap from flowing back in the jug under the sink. Use your own large jug.
Date published: 2017-09-02
How to fill this dispenser?
Ok, you have no technical documents available, no illustrations with the previous questions, very poor instructions in the previous answers,if we didn't install the unit, which I didn't.
I tried the quarter turn, nothing, I tried removing the pump top, only to find a minuscule little orifice. ( if that is the hole to refill, I am returning this product). Long story short, for someone who has not seen any technical instructions, did not install the product. Just exactly how does a person refill this? Remember you handle this every day, I don't, so please utilize layman's terms
It pulls off the base but chances are you will break a fragile tab in the process (I did). Beyond doubt, the worse design I have ever encountered for a soap dispenser.
Date published: 2017-06-27
What kind of liquid soap should I use when filling the dispenser?
Thank you for your question. Your dispenser is designed for use with most household dish soaps, hand soaps, and hand sanitizers, and lotions. Avoid using abrasive or very thick products. Foaming hand soaps can be used, but will not foam.
Date published: 2016-04-19