The handle filer appears to be cloged. Does it disassemble for cleaning. Soaking did not work.
Thank you for your question on the Delta In2ition Two-in-One Shower.
I am more than happy to help you today and I apologize for any inconvenience this has caused.
Normally, we will recommend soaking the shower head and hand held shower in a 50/50 white vinegar solution for a few hours, though it sounds like you have already attempted to clean the unit using this method.
For a deeper cleaning, please try to soak the shower head or hand held unit in up to 75% white vinegar and 25% water overnight and scrub the affected areas with a tooth brush. If the calcium deposits remain, please send us a full photo of the shower head as well as a close-up photo of the shower head and we will do our best to help you where we can.
I hope this information is helpful!
Delta Faucet Company
Date published: 2017-10-11