Why is the water flow not adjustable?
My last fixture, and every other sink or bath fixture I have ever had or used always allowed adjustment of the flow of water. (Trickle or medium flow on hot or cold, full blast at each as well.) Was mine installed incorrectly?
Thank you for your question.
This model uses a pressure balance cartridge which utilizes equal amounts of hot and cold water. This is intentional so if there is a sudden drop of hot or cold water elsewhere, the shower will remain relatively the same temperature. The T17 series will offer the use of two handles to control temperature and volume separately. If a multichoice valve was installed, then this series can be used instead. Alternatively you can use an adjustable showerhead that allows for different settings. Best regards, Edward
Date published: 2017-09-24
How can I increase the water temperature from the handle?
Thank you for your question! The temperature increases as you rotate the handle clockwise. If it does not get hot enough, you can increase the hottest setting by adjusting the Rotational Limit Stop. Below is a link to our How-To Video for adjusting the RLS.
Date published: 2016-09-09
What material is the trim piece made of for this shower kit.
I'd like to know what material the trim piece is made of that is behind the handle? I would like to install this outside and want to make sure it will not rust or corrode over time. Is it brass? What is the handle made of?
Thank you for your question. The escutcheon is a non-metallic piece.The handle is metal. We do not test our products for exterior use but in general unless the temperature goes below freezing there shouldn't be any problems.
Date published: 2013-10-22