What is material of the product?
I'm interested in your Dryden shower/tub kit in chrome. However, I've read reviews on Amazon that the shower head and faucet are made of plastic, with only the handle being made of brass.
Do any of your Dryden shower/tub kits come in all brass?
Hi Anya, Thank you for your question. The tub spout and showerhead from the model T14451 are made with engineered plastics that are designed to meet and exceed industry standards. All products are guaranteed with a lifetime warranty. Some shower products include brass (metal) components for added strength and weight.
The rest of the components shower arm, flange, escutcheon, trim sleeve and handle are metal.
We do not offer a Dryden tub/shower kit in all brass.
Date published: 2015-05-01
Why is water flow not smooth like our other Dryden products?
We have just completed a new home install, with all Delta Dryden Venetian bronze hardware.
In most of our spouts, including sinks and roman spa, the water flows from the center of the spout, with a cover of some sort that directs the flow in a circular pattern.
In our guest bath/shower, however, the tub spout does not have this cover/filter/screen, whatever it is, and the water splashes around the outer part of the square shape of the spout. This looks and acts as if the product is defective.
Is this correct, or do we have a defective part?
Hi mvesci, Thank you for your question. The sink faucets and roman tub faucets usually have aerators or stream straighteners that control the flow and pattern of the water. Tubs spouts are generally not equipped with these parts. The water flow out of the tub spouts are different based on the design of the spout itself. Splashing out of a tub spout would not be uncommon.
Date published: 2014-10-29
Why doesn't the shower handle go all the way to the left? Is this a safety feature?
I have the the shower head and the hand held shower piece. The plumber explained that the faucet handle doesn't go all the way to the left b/c there is an interior stop that prevents the handle from going all the way to the left. He says it's a safety feature that prevents scalding.
Thank you for your question! The cartridge has a Rotational Limit Stop, which can be adjusted to allow for less or more hot water. However, at the hottest setting the handle will rotate to about the 10 o'clock position. For help adjusting the RLS, please refer to our How-To Video linked below.
Date published: 2015-12-01
What is the primary difference between the 14 and 17 series?
I'm looking at T17251-PN and T14251-PN and trying to figure out the differences. I see one has an additional temperature/mix handle, but not sure what else.
Thank you for your question. The biggest difference between the models T14251-PN and T17251-PN are the handle controls. The T14251-PN is a single handle, one consistent volume/pressure flow with hot and cold water. The T17251-PN is a dual handle shower unit, with a separate front temperature dial. This allows you to preset the temperature, for your desired amount/volume of water.
Date published: 2016-08-24