We appreciate your purchase and are happy to help guide you with the best care recommendations for your new product.
Although our finishes are extremely durable, they may be damaged by harsh abrasives or polish. To clean, we recommend simply wiping with a gentle damp cloth and then blotting dry with a soft towel.
If water deposits are especially troublesome, you may use a 50/50 mixture of white vinegar and water to remove them. White vinegar is strong enough to dissolve mineral deposits, yet mild enough not to damage our finishes.
Note: Please be aware white vinegar may stain some porous materials like untreated stone. If you have an unsealed tile or counter top, please take care when cleaning your products.
If you’d prefer using a chemical cleaning product, our finishes may be cleaned with the following household cleaners: Formula 409® Antibacterial All-Purpose Cleaner, Fantastic® All-Purpose Cleaner, or Windex® Original Glass Cleaner, when used according to the manufacturer’ instructions.
Any cleaners not listed above may be tried if they do not contain hydrofluoric, hydrochloric and/or phosphoric acids or similar caustic agents. Some examples of chemical cleaners to avoid are: green Scotch-Brite Heavy Duty Scrub Sponges, Scrubbing Bubbles Bathroom Cleaner and Lysol Basin Tub, and Soft Scrub and Tile Cleaner.
Note: Any products that state on the label that they remove tarnish and rust will most likely harm the finished products.
Most drain cleaners may be used when following their specific directions and not allowing exposure to the finish longer than 30 minutes.
If you would like to further discuss the care of your unit, you may contact our residential warranty line directly at 800-345-3358 (prompt 2, then 4). We are available Monday through Friday 8a.m. to 8p.m. and Saturdays from 9a.m to 6p.m. Eastern Standard Time.
Date published: 2018-07-13