inside the U3401-PK there is a plastic circular ring. is this ring a continuous circle or is it designed to have a break in it? btw... the parts list for this product does not load. thank you.
Thank you for your question. The the ring inside of the Delta U3401-PK hand shower mount is continuous. If you're experiencing an issue with your hand shower mount, please contact us. Here is a link to the technical specifications for this unit:
Date published: 2018-10-19
I know the bracket that holds the handheld is chrome plated plastic. But from the looks of the picture, isn't the female inlet (the part that screws on to the shower arm# made of chrome plated brass? The 2 flats #made for a crescent wrench) indicate that. Usually the plastic female inlet doesn't have 2 flats on it, but knurls all the way around.
Hi Tracy, Thank you for your question. The portion of the U3401-PK that screws onto the shower arm with the pivoting ball is a metal component.
Date published: 2014-01-14
I bought this as an adjustable mount and have connected it to move it around. Is there a way to loosen it up so that it can pivot?
Thank you for your question!
The shower arm mount is able to be angled. It should already be loose enough where you can angle it but tight enough where you're able to keep the mount angled where you want it.
Date published: 2016-10-26
Looking for interior diagram
Need to reassemble and want to make sure interior parts (washers, rings) are correctly placed and ordered. (Also uncertain if split ring is intended to be split.)
Thank you for your question. The Delta Adjustable Shower Arm Mount U3401-PK is not designed to be taken apart and put back together. If your unit is broken we would be more than happy to assist you. Please call the toll-free Peerless Help Line at 1-800-438-6673 between the hours of 7:00 AM to 7:00 PM Monday ~ Friday as well as 9:00 AM to 6:00 PM Saturday CST. You can also contact us via email at email@example.com.
Date published: 2017-03-11