Universal Showering

3-Way Shower Arm Diverter with Hand Shower Mount

Model#: U4920-CZ-PK

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U4920-CZ-PK is rated 3.3 out of 5 by 12.
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  • Durable brass construction
  • Backed by Delta Faucet's Lifetime Limited Warranty
Finish: Champagne Bronze
List Price*: $107.80
Base Parts
U4920-CZ-PK
List Price*: $107.80
  • Brass construction
  • ADA flip lever control

Special Features

Product Support, Repair Parts & Technical Specifications


View Maintenance & Installation Sheet

View Technical Specifications

Installation Information


Rated 3 out of 5 by from Rubber Gasket Issues As John G stated, a year ago, the rubber gasket breaks and leaks. My gasket looks just like John G's does in his pictures. I also, have one more issue. I need to replace the hose for the handheld shower and when I go to remove the hose, on the end that connects to the diverter, instead of the hose disconnection from the diverter, the piece in the images twists off of the diverter assembly. I tried to hold it to remove the hose and the sharp edges cut my hand. Where can I find a hex key that fits the part in the picture?
Date published: 2018-02-14
Rated 3 out of 5 by from Love Mine, Hate His I bought this at Sam's Club a few years ago and installed it my shower. I love it. The side lever on the diverter/mount and the lever on the handheld showerhead are great and easy to use (WAY easier than those with rotating shower heads). The water pressure is what we expected. Nothing leaks. The handheld options are good, and I especially like the trickle feature so I don’t have to turn my shower off if I don’t need continuous water. I loved it so much I got one for my man’s shower. I won’t lie—it’s been in the garage, still the package, for a little while. But we finally installed it tonight. Nothing leaks—it doesn’t leak at the inlet pipe, it doesn’t leak from the big showerhead, and it doesn’t leak at either end of the handheld showerhead. But the diverter assembly won’t stay still; it spins and spins and won’t tighten. We can’t put the handheld showerhead in its cradle because it unbalances the whole thing which causes the diverter assembly to spin around and dump the handheld showerhead. So for the time being, the handheld showerhead is relaxing in a completely unrelated shower caddy. It’s possible that we got a bum piece of equipment. Or maybe something happened during our assembly (but nothing happened—we were careful). Naturally, the receipt has disappeared. In the end, I’m torn about loving this product, so I’ll just say that I love the one in my shower. P.S. The instructions were a tad misleading. One end of the hose is a nut and the other end has a pretty kind of case. The pretty end connects to the handheld showerhead; the nut connects to the diverter. But the picture shows the case end going onto the diverter.
Date published: 2017-02-21
Rated 1 out of 5 by from High-quality valve, but inferior attachment gasket We recently purchased this Delta U4920-PK shower diverter valve after the valve we had purchased a few years ago from a big-box store finally broke. I was very impressed with the apparent quality of this metal valve, compared to the all-plastic one we are replacing. Also, the simple ease of pushing or pulling the large lever to switch the water flow, instead of turning a hard-to-twist knob, is a great design. However, there is a major flaw which prevented us from ever using this new valve. As other reviewers have reported here and on other websites, the valve leaks at the attach point! Prior to purchase I had assumed from those reviews that these folks simply did not tighten the attach nut enough. But that’s not the problem! In fact, the problem is, when you tighten it enough that it won’t twist on the inlet pipe, the rubber gasket gets pushed up into the inlet pipe, making the entire assembly loose and not watertight. Once that happens the rubber gasket is cut and deformed, and there is no longer any way to tighten it. This gasket should be made of a much firmer material so it can be tightened without deforming. The plastic valve from the big-box store didn’t have this problem, so I’m sure there is a way to fix this. It’s a shame that, in our experience, a simple inexpensive part like this rubber gasket makes this fine valve unusable. I would give this product 5 stars if it were not for this gasket issue. The accompanying photos illustrate the problem.
Date published: 2017-01-26
Rated 1 out of 5 by from Plastic Parts I bought the A112.18.1 shower/hand sprayer combo with this diverter on it. After using it for a while the diverter lever snapped off. Now it can't be used because of the broken lever.
Date published: 2016-03-06
Rated 1 out of 5 by from Never stopped leaking When this arrived, I was so happy because it was heavy and had a beautiful finish. It really looked like a solid, well-made product. Well the install did not go as planned. Right away it leaked at the main. It is extremely difficult to tighten on the main while keeping the shower head tight. Both my husband and I tried to make the work. We even bought new gaskets and it still leaked. I ended up getting a more basic diverter and it worked perfect.
Date published: 2015-10-01
Rated 1 out of 5 by from Poor Quality-Too much plastic Have had the combination hand held/rain shower head installed for about 2 years. Suddenly I get a huge leak that squirts all over the shower wall coming out of this diverter valve via crack in the plastic chrome plated housing at the base of the hand held shower hose connections. This item was purchased at COSTCO and I no longer have the receipt to try and get it replaced. This replacement diverter valve is more expensive than I paid for the complete assembly
Date published: 2015-08-12
Rated 5 out of 5 by from High Quality After two cheapies which lasted about a month in one case and broke during installation in the other case, I can't tell you how good this product is. Heavy, easy to install and easier than most to use. Love it!!!
Date published: 2015-07-11
Rated 5 out of 5 by from Better product I bought the original fixture made by Delta, which failed after two years, mainly because it is made of plastic; which was unknown to me until it failed. The product has a metallic appearance and metal connectors. The replacement unit Delta offers is made of Brass, which I suspect will last much longer. It already functions easier as well.
Date published: 2013-09-10
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Can the switch lever be changed to a right-hand position?

Asked by: gvincent
Hi, gvincent! Thank you for your question. The Delta U4920-SS-PK 3 way diverter lever cannot be turned to the right hand position as it will be upside down. Best Regards, Rosanna
Answered by: DeltaFaucet11
Date published: 2018-09-27

Are you able to have the water flow from both outputs at the same time?

Asked by: H
Hi H, Thank you for your question. This diverter will allow you to run water to either port or both at the same time. Best regards, Jon
Answered by: DeltaFaucet3
Date published: 2016-09-12

Is polished brass finish available for U4920?

I noticed a polished brass finish is available for U4929? Is it available for a Delta 3-way shower arm diverter with hand shower mount? Thanks.
Asked by: Dave
Hi Dave, Thank you for your question! The U4920-PK 3 way diverter is not available in Polished Brass finish. Best Regards, Brandis
Answered by: DeltaFaucet7
Date published: 2016-07-25

Is there any limitation of water flow when the diverter is attached?

Asked by: JH
Hi JH, Thank you for your question. You should not experience a noticeable a reduction in flow rate compared to the flow from the shower arm. Best regards, Jon
Answered by: DeltaFaucet3
Date published: 2016-05-05

How do you reverse the flip switch and the shower head bracket?

I need to mount the diverter with the handle on the right and the bracket on the left.
Asked by: starchux
Lever-control and hand shower mount are fixed. Lever-control on the left, hand shower mount on the right, and shower hose on the bottom.
Answered by: BoomerDan
Date published: 2017-01-14

Where can I find a picture of how it looks like once it is installed on a hand shower with a slide bar?

Asked by: Jessica
Hi Jessica, Thank you for your question. The U4920-SS-PK is a shower arm 3 way diverter with hand shower mount. This unit mounts to the shower arm, not to a slide bar. Unfortunately we do not have an installed image of this product. Thanks, Dave
Answered by: DeltaFaucet2
Date published: 2015-04-14

What are the materials used in construction of this product?

Asked by: Rick
Hi Rick, Thank you for your question. Most of our shower products are made with engineered plastics that are designed to meet and exceed industry standards. All products are guaranteed with a lifetime warranty. Some shower products include brass (metal) components for added strength and weight. The U4920-PK is made of brass and plastic materials. Thanks, Dave
Answered by: DeltaFaucet2
Date published: 2014-04-22

Is it a ball valve inside the diverter?

With many diverters I have noticed they have a small hole inside and restrict water flow and make a lot of noise. I have a rainfall shower head and it needs the least amount of restriction. So I was looking for a ball valve type so there is no restriction. Will this meet my needs? Thanks
Asked by: Josh
Hi Josh, I appreciate your interest in Delta Faucet. The U4920-PK diverter does not have a restrictor in it. The flow restrictor would be in the showerhead and is not recommended to be removed. Removing the restrictor can damage the showerhead and would void the warranty.
Answered by: JessW
Date published: 2013-10-22
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