I have a #19959. It was professionally installed. It is mounted on granite. It is constantly coming loose.
I have paid a plumber to fix it several times. The last time he said something was wrong with and nothing he could do to stop it from happening again. It is again moving around. It is very hard to get to, because it is behind the sink and only about 6 inches of room from the sink to the wall. Any solutions other than replacing the faucet with a different model or brand. I have a similar one, but a different brand in another kitchen and never had an issue in 10 years.
Thank you for your question. The faucet is held into place by our EZ Anchor® Kitchen Assembly. If this was installed improperly, it can become wobbly. Here are the instructions to make sure that the unit is anchored down correctly. If you have anymore questions, please contact us by phone on our customer service line at 1(800)345-3358.
Date published: 2016-11-08
I am interested in purchasing another soap dispenser to match one that came with Faucet
Thank you for your question! The soap dispenser that comes with this model is the RP50781SS.
Please click the Where to Buy button to find dealers in your area or online. You can also order over the phone by calling 1-800-345-3358 Mon - Fri, 7AM -7PM or Saturday 8AM - 5PM Central Standard Time.
Date published: 2015-07-16
Can I increase my gpm?
Do you sell an aerator that will boost my gpm above 2?
Hi Tony, Thank you for your question. The RP50815 aerator used with the model 19959-SBSD-DST faucet is a full flow aerator that does not restrict water flow. Internal parts inside the wand assembly control the flow rate, changing out the aerator will not increase the flow rate. We do not offer a different wand assembly with a higher flow rate that will work with the 19959-SBSD-DST.
Date published: 2015-05-15
What are the differences between 19959-SBSD- DTS and 9158-SB-DTS?
Quality of parts & warranty
Hi Lyn, Thank you for your question. The soap dispenser is the only difference between the model 19958-SBSD-DST and 9158-SB-DST. Both models offer our lifetime warranty to the original purchaser.
Date published: 2015-04-21
what is the difference between 19958 Fuse and 90158 Fuse other than the soap dispenser?
Hi Franklin, Thank you for your question. The soap dispenser is the only difference between the model 19958-SBSD-DST and 9158-SB-DST.
Date published: 2015-01-23
what is the difference between the kitchen facet Fuse 19959-SBSD-DST and the Satori 19915-SBSD-DST
I know the looks are a little different, but the price is also?? Just wondering if one is better than the other??
Hi Bfedd, Thank you for your questions. The difference is primarily the styling of the two faucets. They both have a split finish design and the EZ Anchor mounting assembly. The Fuse (offered at Lowes) is a bit more contemporary in design and the Satori (offered at Home Depot) is a bit more traditional.
Both outstanding choices, you really can’t go wrong!
Date published: 2015-07-28