Rated 5 out of
5
by
ixstitch from
Beautiful topper to my sink
It's been two weeks and I still love my new faucet. The finish on it is just what I was looking for (special order). The spray vs stream button works great. The handle operation is smooth and it's easy to control the flow. Love the curved lines on it. Hose pulls out and retracts smoothly when I need to use it.
Date published: 2020-10-15
Rated 5 out of
5
by
Rich from
Easy to use.
nice design & features, quality finish
Date published: 2020-10-09
Rated 2 out of
5
by
WMR from
Poor quality
The pull-out sticks and is difficult to use. The spray holes are so small when you turn it on it goes everywhere. The securing gasket for the water line easily comes undone (causing water to flood all over and, in my case, into the floor and lower level ceiling).
It looks nice but is barely functional. Disappointing.
Date published: 2020-08-22
Rated 5 out of
5
by
Dr Anne from
Beautiful design, sturdy with weight to it.
Purchased to replace a faucet that was leaking. This one is more beautiful in design and so much sturdier. I love the fact that it comes with a limited lifetime warranty and also that parts are readily available when necessary. My plumber highly recommended Delta faucets, and I am so glad he did.
Date published: 2020-08-12
Rated 5 out of
5
by
Jackie55 from
Love the look and functionality of it
Have it for a week and love how it looks and it works great.
Date published: 2020-06-16
Rated 5 out of
5
by
bakergeo from
Looks good, works good, just what we wanted.
had it installed during the virus warning not to let anyone in your house.
I had it installed for a right handed person but now almost wish it would have been left handed. If you have your glass in your right hand you have to reach across to turn the water on.
Date published: 2020-04-15
Rated 4 out of
5
by
Wendi from
Delta 4197
Have had this faucet for about 3 years. For 2 1/2 of those years we have been unable to slide the nozzle back into the mounted part of the faucet for fear of not being able to get it back out or breaking it. The O rings failed after having it for a little over 6 months. We finally found some to replace them, and have had to a couple of other times since, but that’s when the problems with replacing the nozzle started. We have also had problems with the metal piece at the top of the hose coming loose and leaking into our under sink cabinet. I would like to know how these problems can be resolved, because I love the looks of the faucet. It is just the look I wanted for my newly remodeled kitchen, and we’re very happy with the quality and the way it works other than the problems mentioned above.
Date published: 2020-02-08
Rated 2 out of
5
by
Chrissy from
Looks great, BUT.....
Not even 2 years old and EXTREMELY hard to pull out and won’t dock all the way either!! Love the looks but for the price should be better quality/functioning!
Date published: 2019-12-10
Rated 4 out of
5
by
Mcyclemad from
Kitchen Sink Faucet
I'm impressed with the apparent quality from viewing it. It is larger than I expected.
There needs to be more warnings that it does NOT come with the necessary estuchion tube as many customers are not aware they need this for a kit. sink faucet installation.
Date published: 2019-10-07
Rated 5 out of
5
by
MissYowser from
Beautiful!
When my old kitchen faucet started leaking, I was ready for an upgrade! After a little searching, I found this Delta faucet. I wanted the oil-rubbed bronze to match some other features in our home. I'm very happy with it! It's just what I wanted!
Date published: 2019-10-01
Rated 1 out of
5
by
Clynne6 from
Beautiful faucet but falling apart
I had an extensive kitchen remodel done a couple of years ago, and selected this faucet based on its style and functionality. The sprayer does not fit snuggly to the base. In addition, an O-ring in the sprayer failed within the first month and a replacement sprayer was provided. Recently, one of the supply lines started to leak which caused extensive damage to the interior of the custom cabinetry as well as the flooring near the sink. The leak was not discovered until I noticed water dripping from the basement ceiling. This is very disappointing considering the cost of the faucet and now the added costs to cover the water damage.
Date published: 2019-07-09
Rated 5 out of
5
by
Dana from
Quality and Beautiful
So nice even the Marble Installer commented on the quality!
Date published: 2019-06-12
Rated 5 out of
5
by
Barjam52 from
Both Beautiful and Functional
This faucet was exactly what I was looking for - Beautifully designed and sturdy as well. I chose the oil rubbed bronze model and the finish is rich in color and flawless. The pull-out feature is smooth as is the transition from stream to spray. In my humble opinion this faucet can compete on every level with brands that are three times the price - Go Delta!
Date published: 2019-05-18
Rated 4 out of
5
by
Steve from
sometimes leaking under sink
bought about 1 1/2 year ago. It is sometimes leaking from supply lines under sink. Delta was VERY nice when I called and are sending me a new cartridge.
Date published: 2019-05-02
Rated 1 out of
5
by
Heidi4 from
Frustrated
We bought this faucet online in January because we are remodeling our kitchen and I wanted one with magnetic docking. I loved the look of this faucet and in bold lettering in the heading and again in the description it said it has magnetic docking. We just got it installed and it either doesn't have magnetic docking or it doesn't work. Since we've had the faucet 90 days we cant return it even though it was advertised incorrectly. It is a pretty faucet but frustrated it doesn't have the features we specifically bought it for.
Date published: 2019-04-30
Rated 2 out of
5
by
ShayStr8 from
Pull out faucet is extremely difficult to pull,
I like the look of this faucet, but have been extremely frustrated with the pull out feature since purchasing almost 5 years ago. When I realized it has a lifetime warranty, I thought I would write a review and see if you could remedy this problem. Thanks
Date published: 2019-04-23
Rated 5 out of
5
by
none from
I like the style, and how smooth every thing works
I bought the faucet on the advice of my plumber, which was good advice!
Date published: 2019-04-13
Rated 5 out of
5
by
jwegrzyn from
Love the design!
We finally got the faucet installed after ordering both it and a sink. We love the looks of the faucet. Hoping the quality lives up to the brand name, have heard some disheartening things about it. It's definitely a right-handed faucet! There was no aerator wrench in the box along with the faucet, so I contacted Delta via their website and had a brand new aerator and wrench in about a week! Impressed with the turnaround! The pull out spray makes things easier in the kitchen!
Date published: 2019-04-08
Rated 3 out of
5
by
Doss1248 from
write down the number of this faucet
This is a great faucet but the valve failed after 3 years and had to be replaced. Luckily we wrote down the information and we could order a new valve instead of a new faucet!
Date published: 2019-03-23
Rated 2 out of
5
by
TracyC from
Beautiful faucet with a lot of issues
I bought this faucet because I love the look of it, and I love the champagne bronze color. However, it has been one problem after the other. Initially, the hose frayed. Delta was good with replacing the hose, but you have to put it in yourself, and although it doesn't require a plumber, it's not that easy. After that, the hose started to leak from where you pull the handle out. They sent me a new hose which has a different attachment. That hose has just started fraying, so they are sending me another hose, and another part that they think might be the issue as to why the hose is fraying. It is close to where the spray pulls out, so it's not rubbing on anything underneath. I have never had this issue with any other faucet before. It's a very expensive faucet, and it should have been designed much better!
Date published: 2019-03-06
Rated 4 out of
5
by
ChadS from
Perfect for our kitchen
We bought this faucet about 2 years ago. It's been great. Functional, easy to clean and looks great. Recently it's developed a leak where all the lines go into the base. Just curious if this is common or if there's an easy solution.
Date published: 2019-02-25
Rated 4 out of
5
by
DMasi from
Quality
We picked this faucet when we refaced the kitchen in Jan 2019. We like the ease of use and the bronze color.
Date published: 2019-01-25
Rated 2 out of
5
by
LINDA from
Obviously a design flaw!
I bought this faucet and am having the same issue with the nozzle sliding back into the mount piece. I really like the look, but I am afraid that I am going to break my rather pricey faucet. My brother and sister-in-law have the same faucet and they advised they are having the same issue with theirs. Obviously a design flaw. Please let me know what you can do to resolve the situation.
Date published: 2018-12-31
Rated 1 out of
5
by
FlowerPower1234 from
Hardly a Lifetime of Reliable Performance
I bought this Delta Cassidy pull out sprayer faucet in Feb. 2017 and it's already failing. It's clogged, I have little water pressure, and I know it isn't the pipes since when I changed out the old faucet for this one, the pressure was about three times better than it had been. The difference was astounding. So it was the faucet that was the problem last time, and it's the faucet that's the problem again this time, and it only took a year and nine months to clog (it has been this way for about a month now). Delta advertises this as "lifetime of Reliable Performance as well as self cleaning and it's neither.
Date published: 2018-12-21
Rated 1 out of
5
by
cwidener from
Great looking but horrible construction
I purchased 8 eight faucets for my house during a remodel, the bathroom, wet bar and pot fillers have been amazing and beautiful, however the pull out of the 4197-pn-dst is cheaply made and has leaked at a plastic to stainless hose connection and warped the bottom of all the new cabinetry. the o rings that hold the sprayer in place also get worn out and the faucet is hard to remove or put back in after the first year.
Date published: 2018-11-30
Rated 2 out of
5
by
Huberdl from
Love the look of it!
I’ve had this faucet for about 2 years now and the problems I’ve had with it is that pulling it out from the spout is so extremely hard that a piece of plastic from inside the spray arm broke off that holds the hose to the handle now separates when you pull it out of the base/and water sprays every where (but if I do it ever so gently it stays together) and now the metal end of the hose that meets a piece of plastic has been leaking for such a long time that I just notice the old dog bowl that was thankfully there has been collecting water for so long that the “stainless” bowl has rust on it (which tells me that it’s been leaking from day one). Going to give them a call tomorrow and rectify the proble. I’ll keep you updated if I can!
Date published: 2018-11-18
Rated 5 out of
5
by
Lma1 from
Awesome
I was concerned about the pull out sprayer part but very surprised on how secure it is.
Date published: 2018-11-17
Rated 1 out of
5
by
Olivia from
Problems with sprayer
This faucet is definitely one of my biggest regrets from our kitchen renovation. I was attracted to the style of it, but it is not functional. It is very large and sticks out quite far into the sink basin. But, the biggest problem is that, after you pull out the sprayer, it is very hard to get it to fit back into the faucet. You really have to force it in to get it to stay put. Otherwise, it kind of dangles from the faucet. Then, when you need to use the sprayer again, you have to forcibly yank it out. Because of all this yanking, the actual faucet keeps loosening from the counter and twisting around. My husband has to go under the sink to tighten the screws about once a month, and they are now almost stripped. So, now we just leave the sprayer dangling out. This is disappointing, because this was not an inexpensive faucet.
Date published: 2018-11-04
Rated 1 out of
5
by
Olivia from
Problems with sprayer
This faucet is definitely one of my biggest regrets from our kitchen renovation. I was attracted to the style of it, but it is not functional. It is very large and sticks out quite far into the sink basin. But, the biggest problem is that, after you pull out the sprayer, it is very hard to get it to fit back into the faucet. You really have to force it in to get it to stay put. Otherwise, it kind of dangles from the faucet. Then, when you need to use the sprayer again, you have to forcibly yank it out. Because of all this yanking, the actual faucet keeps loosening from the counter and twisting around. My husband has to go under the sink to tighten the screws about once a month, and they are now almost stripped. So, now we just leave the sprayer dangling out. This is disappointing, because this was not an inexpensive faucet.
Date published: 2018-11-04
Rated 4 out of
5
by
JuDu from
High Quality
The plumber we hired to install our new kitchen faucet gave it very high praise. This is a beautiful faucet that works perfectly. My only comment is, it's a warm colored chrome finish. For some reason I was expecting a "brushed" warm nickel finish... somewhat "satin". But, it's chrome. Completely smooth and shiny. I know I just misunderstood so I'm living with my choice and enjoying it anyway.
Date published: 2018-09-14