Is there a larger size escutcheon available for this model?
I am mounting this faucet on a vintage cast sink with previously a 3 hole mount faucet. The area has some discoloration I am trying to cover. I purchased a RP714545 escutcheon but it is a little short for the coverage area I need. Is there a larger one that is compatible?
Hi tcall61, Thank you for your question. Unfortunately we do not offer an larger escutcheon for the model 4197-DST faucet other than the RP71545.
Date published: 2015-05-12
Which parts of the faucet are made of brass
Thank you for your question. The faucet body and hub are brass.
Date published: 2017-08-09
When Setting up the soap dispenser can longer tubing be used and put directly into a bottle of soap on the cabinet floor?
Instead of using the small plastic bottle that came with the soap dispenser, can you add a longer piece of tubing and extend it into a larger soap container that you can set on your cabinet floor? It would be much easier to get to when it needs replace.
Thank you for your question. Delta does not make any longer pumps for our soap dispensers. Also, unfortunately we do not recommend adding extensions to the plastic pump as we can not guarantee it would adapt or work.
Date published: 2017-01-14
I am considering purchasing this faucet, but have concern with how easy it is to pull out and replace the wand.
I tried it at a friend's home, and it was very difficult to pull out. Could this be an installation issue? Is there somewhere near Gainesville GA that has the faucet in their showroom to try it?
Hi Gainesville Homeowner, Thank you for your question!
The pull out spray wand should not be difficult to remove and place back into the spout. Below is a link to the " where to buy" option in the website which will provide information on suppliers that may stock the product:
Date published: 2016-03-31
Can I have a soap dispenser with this faucet?
Hi Kitty, Thank you for your question. The model 4197-DST can be installed as a 1 or 3 hole installation. As long as you have space available you can add a soap/lotion dispenser to this faucet. The RP71543 coordinates with the Cassidy collection but you can choose which ever style you like to go with the faucet.
Date published: 2015-03-16
I want to purchase Cassidy faucet # 4197-DST for a vintage kitchen with shallow depth counters. Why do I need 2 1/2" distance from the backsplash?
I would have just 1 3/4" to backsplash, and there is also a windowsill nearby, which makes the upper space for faucet even tighter.
I really want this faucet.... It doesn't look like it would need that much, but I don't want to do an order I can't return.
Please tell me why.
Also wondering why the sprayer is is plastic not metal? Seems odd.
Thank you for your help.
Dear Crazy Jane,
Thank you for your question. The Delta Cassidy Kitchen Pull-Out 4197-DST has a recommended backsplash clearance of 2 1/2" because of the spout (with the decorative finial on the back) swivel of 120 degrees. The wand assembly is made of non metallic for safety purposes.
Date published: 2017-03-11
how do I remove from feed hose
Thank you for your question. The Delta 4197-DST faucet hose can be fed through the faucet by first removing the spout assembly. There is a small button on the back of the spout. While pushing in the button, twist and pull up on the spout to remove. The hose can be fed through.
Date published: 2019-04-16
I am having a difficult time finding anything on this faucet that acts as if its a magnet to doc the wand pull out. Has this been eliminated by the this type pull out? I literally have to shove the wand back in to seat it
Thank you for your question. The 4197-DST does not have MagnaTite® Docking. The information indicating that this faucet does have MagnaTite® Docking on the website is incorrect and we are working on getting this error fixed. I do apologize for the confusion.
Date published: 2018-01-13