Single Handle Pull-Down Kitchen Faucet with ShieldSpray® Technology

Cassidy

Model#: 9197-DST
Cassidy Single Handle Pull-Down Kitchen Faucet is rated 4.6 out of 5 by 121.
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List Price (US $):
$401.85

BASE PARTS
9197-DST
$401.85
CONFIGURABLE PARTS

  • No-Lead Compliant
  • MagnaTite® Docking uses a powerful integrated magnet to snap your faucet spray wand precisely into place and hold it there so it stays docked when not in use and doesn’t droop over time
  • ShieldSpray® Technology powers off the mess without making a mess
  • Concentrated stream cuts through messes and innovative water shield reduces splatter
  • Soft, rubber Touch-Clean® spray holes allow you to easily wipe away calcium and lime build-up with the touch of a finger
  • DIAMOND Seal Technology is less hassle to install and helps your faucet perform like new for life, reducing leak points and lasting twice as long as the industry standard
  • Everything you need is together in one convenient box, including integrated InnoFlex® PEX supply lines
  • 1 or 3-hole 8" installation
  • Optional escutcheon available for purchase separately
  • ADA Compliant
  • High-arc pull-down swivels 360degrees
  • 62 in. long hose provides outstanding reach

Installation Information


1 or 3-hole 8" installation


  • Escutcheon: Optional Escutcheon Available
  • Flow Rate: 1.80 gpm @ 60 psi, 6.8 L/min @ 414 kPa
  • Spout Height: 15-1/2"
  • Spout Length: 9-3/8"
  • Deck to Outlet: 9-21/32"
  • Fittings Type: 3/8" compression fittings
  • Deck Thickness: 2.5"
  • Supply Lines: Included InnoFlex® Pex-C Supply Lines
  • Valve Type: Euromotion DIAMOND Valve
Rated 5 out of 5 by from Exceptional Customer Service & Beautiful Faucet! We ordered a gorgeous Delta Single Handle Pull Down Faucet in Polished Nickel and were quite disappointed when it arrived tarnished. We called eFaucets and Stephanie in customer service sent us a new faucet immediately. It actually came the following day. I guess they must have sent it overnight. The new faucet was perfect. As if that wasn't shocking enough; a few nights (7:30 pm) later, a FedEx man showed up at our door with a label to pick up the first faucet. We never had to do a thing. I have to say that I have never had such fabulous customer service from an online company and will certainly purchase from eFaucets again in the near future. The prices can't be beat and the customer service is amazing! Thanks!
Date published: 2018-02-12
Rated 5 out of 5 by from We love it! Looks great and is easy to use.
Date published: 2018-01-28
Rated 5 out of 5 by from beautiful I gifted this faucet to myself after years with a pull out one, and the Cassidy is much more functional and good looking in my open kitchen. Now I can’t imagine life without it!
Date published: 2018-01-08
Rated 5 out of 5 by from I had my doubts about this site at first. Once on it I found many of the syles my wife desired. It was easy to see and the pricing and delivery were great.
Date published: 2017-12-24
Rated 5 out of 5 by from design, finish, function beautiful design, venetian bronze finish is first class, just a wonderful faucet and met all my expectations
Date published: 2017-12-17
Rated 4 out of 5 by from Good enough Slightly regretting not getting the touchless feature, but other than that it looks good and functions well. Glad I got this model and not one of the taller ones, because even with this we experience splashback on the surrounding countertop. Advice: get an extra weight for the pull down head. As is it comes with one, but it’s not heavy enough for it too snap back in place on its own, it requires coaxing.
Date published: 2017-12-03
Rated 5 out of 5 by from Delta pull-down faucet- great product My Franke faucet broke after 4 years; it had plastic parts. This is a great faucet. It's heavy duty and it looks great.
Date published: 2017-11-09
Rated 5 out of 5 by from Fashionable and functional I bought this a couple of months ago and it was installed last month as part of a kitchen renovation that included a new sink and counters. So far, I love it. It's fashionable but also very useful for cleaning a variety of items. That's especially useful since I still hand wash a number of things.
Date published: 2017-11-09
Rated 2 out of 5 by from Looks great, functions poorly. This unit is attractive and easy to install. Unfortunately, it seems to have been set at the factory to deliver a very limited flow of hot water, a feature that was very much unappreciated. I attempted to dismantle the thing in order to adjust the mixing valve and obtain hot water and discovered that it apparently cannot be disassembled or adjusted without special tools. It also was obvious that the average homeowner cannot repair or rebuild this faucet. In my opinion, purchase of this faucet was a very bad mistake, as I apparently will never be able to make it operate satisfactorily, and when it starts leaking I will have no option but to replace it. Take my advice and buy something much cheaper but more serviceable. JL, Springfield, Illinois
Date published: 2017-10-31
Rated 5 out of 5 by from A truely exceptional faucet in all respects We remodeled our kitchen and included a new faucet and under mount sink. the faucet is truly a work of art. it looks sleek, operates like a dream with smooth and yet crisp actions. The spray works very well with strong flow and ease of operation. we also love the way the spray head retracts into the arm. All in all a very good selection and we would highly recommend it to anyone seeking a quality faucet.
Date published: 2017-10-08
Rated 5 out of 5 by from Look Great!!!! Have only had the faucet for a couple of weeks but it looks and works great. Very easy to install.
Date published: 2017-10-07
Rated 4 out of 5 by from easy installation Well built product and easy to install. My only suggestion is to have the handle on the left side of the faucet. That would make it easier to use.
Date published: 2017-09-23
Rated 2 out of 5 by from Issues with the magnetic head! The magnetic head need lots of encouragement to reattach. The next issue is the arch of the faucet neck, it protrudes at an odd angle and causes the water to flow past where you would want it to.
Date published: 2017-08-23
Rated 5 out of 5 by from Bought on a whim!!! Not sorry we did. Love the maganitized parking for the head. Just sorry we didn't register all the other delta faucets we have. This is the latest, but we figured that the plumber that sold us the others, registered them...This new one is the best, so far... Bill
Date published: 2017-08-18
Rated 5 out of 5 by from Faucet looks and works great. Replaced existing faucet as part of a kitchen upgrade with Cassidy model. Installation was done by a plumber since sink and drain piping were also replaced. Faucet hook up was fast and easy. Main reason for choosing this faucet was the magnetic holder on spray head instead of another manufacturers weight system to return the spray head to the docked position. Faucet works great, looks great and I am completely satisfied.
Date published: 2017-08-08
Rated 5 out of 5 by from Wonderful design, finish & performance This went into our kitchen remodel. I'm very happy with the look and usability. The faucet looks very high end.
Date published: 2017-08-02
Rated 5 out of 5 by from Great!! Love this faucet! Purchased two, one for each sink
Date published: 2017-07-18
Rated 4 out of 5 by from Attractive Faucet I had searched for a modern and updated look to the faucet in our large kitchen, often feeling everything looked the same. Once I found The Cassidy by Delta I knew I had the look I wanted. Installation was easy for the plumber, thank goodness. Now the problem that has persisted is the UP direction of the handle is not allowing for the hot water. Cold water direction is just fine as well as the lukewarm, but no HOT. There is no obvious adjustment to be made either. Most unfortunate dilemma. The plumber came out again and shook his head perplexed.
Date published: 2017-07-16
Rated 5 out of 5 by from Love the Cassidy Line I have finally replaced every faucet in three bathrooms, a utility room sink and kitchen with the Cassidy single lever faucets. Two in the Venetian oil rubbed bronze and three in the stainless steel finish. I like the function of the single lever. My husband installed all five faucets without any problems. The bathroom faucets are a forward (cold) and backward (hot) motion. The kitchen faucet is a straight up outward movement for cold and a forward outward movement for hot with varying temps in between. The pull down spray nozzle is a must if you're wanting a spay nozzle. The attached magnate will not forcefully pull the nozzle back in place but serves as a gentle guide in replacing it back in the faucet. The stainless steel finish is perfect for those who want a brushed appearance vs a polished finish.
Date published: 2017-07-07
Rated 5 out of 5 by from Looking good! The faucet is looking good in my brand new kitchen. Love the pull down
Date published: 2017-07-06
Rated 4 out of 5 by from Been using the faucet for a few weeks and like the functionality. Wish the flow/spray button was not black, it would have been nice to have it better match the chrome finish. I did select this faucet because the black button was concealed behind the pull down faucet sprayer and wasn't as visible. Also like the magnet snap and solid feel and fit of all the moving parts.
Date published: 2017-06-22
Rated 5 out of 5 by from Beautiful & All In One! We purchased this over a month ago to install in our new house and I can't wait to see it installed soon! We bought the champagne bronze color to lend a bit more warmth to our kitchen and to match the brass hardware we chose and they look beautiful side by side!
Date published: 2017-06-19
Rated 5 out of 5 by from Love it! Very easy install, operates very smoothly, love it!
Date published: 2017-05-30
Rated 5 out of 5 by from Pretty much love this faucet! We actually purchased this faucet 4 years ago during a kitchen remodel. We love the touch technology! I can't say enough good things about it! Recently, however, I had a problem when something on the sprayer broke. I called Delta and (the faucet is covered by their 5 year warranty) they immediately sent me replacement parts. I'm a 67 year old woman with no plumbing experience, so I was worried if I could make the repair. While the directions that came with the parts could have been clearer, I was able to replace the hose and faucet head. My only concern is that the replacement hose did not seem to be the same quality material as the original hose, but I could be mistaken. Also, an original part that was metal was plastic on the replacement part. Again, maybe that is of no consequence, just an observation.
Date published: 2017-05-11
Rated 1 out of 5 by from Faucet leaks This faucet was purchased when our kitchen was remodeled just over a year ago. Two months ago I noticed that the faucet was leaking. Our plumber took the faucet apart and replaced the inner cartridge/valve which had a crack in it. It cost us just under $100 for the part and labor. Last night I looked under the sink and found that the faucet is leaking again! I'm waiting to hear back from the plumber to see if he recommends replacing the part again or just purchasing a new faucet. We are family of 5 and not being able to use your new kitchen sink/faucet is a huge inconvenience. I would not recommend this faucet.
Date published: 2017-05-04
Rated 5 out of 5 by from I love my new faucet Delta makes an excellent product. I love my knew faucet. On a visual aspect it definitely makes a statement in my kitchen; the quality of the finish is outstanding. The pull down spray with the new magnet docking makes it so pleasant to use with no struggle to return it in place. This was a replacement for an older faucet the installation was quick and simple. Over all I highly recommend this faucet, you will enjoy it.
Date published: 2017-04-30
Rated 5 out of 5 by from Great product- compliments my farmhouse sink very well. Kitchen
Date published: 2017-03-20
Rated 5 out of 5 by from Beautiful faucet VERY BEAUTIFUL ITEM. LOVELY FINISH, EASY TO USE. LOVE IT !!!
Date published: 2017-03-10
Rated 4 out of 5 by from Just as described. Strudy, well made and a terrific price! Tends to drip when you switch between the sprayer and normal tap mode, but not a big deal. The pull down should be made of the same material as tap - it's plastic.
Date published: 2017-02-13
Rated 5 out of 5 by from nice design nice clean design
Date published: 2017-02-08
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We recently got this faucet and when you switch the button from spray to stream and vice verse it still drips or sprays a little of the opposite option. If I go and push the button harder it will fix the problem. I’m concerned that eventually it won’t. 

Asked by: Annette
Hi, Annette! Thank you for your question. If the sprayer assembly is experiencing cross flow, water coming out of both spray and stream on the sprayer of the 9197-DST, we recommend to soak the sprayer in a solution of 50% white vinegar and 50% water solution for an hour or even overnight. If this does not solve the issue, we recommend to replace the sprayer assembly, RP72680. If you should need assistance with a replacement, please contact our Delta Customer Service line at (800)345-3358. We are available Monday-Friday, 7am-7pm, CST and Saturday, 8am-5pm, CST. You may also email at customerservice@deltafaucet.com. Best Regards, Rosanna
Answered by: DeltaFaucet11
Date published: 2018-05-25

I purchased the Cassidy faucet last year before the Spray Shield was offered. Is it possible to order just the new spray shield nozzle part and switch it out? If so, is it easy to switch out and do I order it?

Asked by: Leslie3416
Thank you for your question, Leslie! You can purchase and install the RP90839 Wand Assembly with ShieldSpray on an existing 9197-DST faucet. Installation is as easy as unscrewing the original wand from the hose and screwing the new one back on. This part can be purchased online or over the phone at 1-800-345-3358. Best regards, Jon
Answered by: DeltaFaucet3
Date published: 2018-03-21

Is there a way to switch this faucet so the spray goes back to regular flow when turned off and on?

Asked by: lise
Thank you for your inquiry, Lise! The spray modes on the model 9197-DST work on a toggle type switch. You will move the switch between the stream and spray modes. When you turn the water off it will remain in whatever mode you were using. The faucet does not switch back to the stream mode automatically. Best regards, Tanya
Answered by: Tanya
Date published: 2018-01-27

Does the spout on this faucet rotate? If yes, how many degrees does it rotate?

Asked by: marianne
Hi Marianne! Thank you for your question. The spout assembly of the Delta Cassidy Pull-Down Kitchen 9197-AR-DST faucet swivels 360 degrees. https://media.deltafaucet.com/SpecSheet/DSP-K-9197-DST%20Rev%20C.pdf Best regards, Tanya
Answered by: Tanya
Date published: 2018-01-18

Can this faucet be installed with the control on the left?

Asked by: Mike h
Thank you for your question, Mike, Thank you for your question. We recommend installing it with the handle on the right. The handle operates by tilting away from the faucet to turn on. The vertical (back) position gives cold water and rotating the handle forward provides hot. Unfortunately, there is no way to reverse the movement, so if the handle is installed on the left, it will rotate backward. Best regards, Jon
Answered by: DeltaFaucet3
Date published: 2018-01-04

When did delta come out with diamond tech. In it,s kitchen faucets?

Asked by: Fixer
Fixer, Thank you for your question! We began manufacturing faucets with Diamond Seal Technology in 2009. For more information about DST, please click the link below. https://www.deltafaucet.com/design-innovation/innovations/kitchen/diamond-seal-technology Best regards, Jon
Answered by: DeltaFaucet3
Date published: 2017-12-11

How do I fix very low water flow -- NOT at the spray nozzle?

My 9197 AR DST faucet has *very* low flow, possibly due to debris in the line from recent plumbing work. The problem is *past* the supply line shutoff valves but *before* the spray head/nozzle. How can I disassemble the line from the mixing valve to the output line connector and clean it out? I have disassembled the mixing valve and found no problems. It's possible I reassembled the mixing valve incorrectly, but I doubt it, as it appears that it can only be assembled one way.
Asked by: theophys
Hi, theophys! Thank you for your question. The hose assembly for your 9197-AR-DST can be removed by unclipping the blue clip from the connection. Once the blue clip is taken off, you can pull the hose down firmly until it is completely off of the valve end. Best Regards, Rosanna
Answered by: Rosanna
Date published: 2017-11-20

What material is the pull out hose made of, where can I find a picture to see the style, and what is the diameter of the hose?

I'm looking for a metal hose, not plastic.
Asked by: James
Dear James, Thank you for your question. The Delta Cassidy Pull-Down Kitchen 9197-DST faucet comes with the RP62057, which is a 62 in. long hose that provides an outstanding reach. This hose is made of Ultracore inner lining and has a braided nylon covering. http://www.deltafaucet.ca/repairparts/details/rp62057.html Best regards, Tanya
Answered by: Tanya
Date published: 2017-11-08
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