Single Handle Pull-Down Kitchen Faucet with Touch2O® and ShieldSpray® Technologies

Cassidy

Model#: 9197T-CZ-DST
9197T-CZ-DST is rated 3.5 out of 5 by 83.
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Finish: Champagne Bronze
List Price (US $): $786.75

BASE PARTS
9197T-CZ-DST
$786.75
CONFIGURABLE PARTS

  • No-Lead Compliant
  • With Touch2O® Technology a simple touch anywhere on the spout or handle will start and stop the flow of water
  • Helps keep your faucet cleaner, because washing the mess off your hands shouldn’t involve making a mess of your faucet
  • LED light signals blue when touch mode is active and flash red when batteries are running low
  • Automatic water flow shut-off after four minutes helps conserve water
  • Integrated TempSense LED light shows water temperature, changing from blue to magenta to red as temperature increases
  • Battery operated (6 AA included) for up to 2 year battery life or 6 C (not included) for up to 5 year battery life
  • Intuitive Touch2O® Technology can sense the difference between a touch and a grab, reducing the chances of activation
  • Optional A/C adapter EP73954 may be ordered separately
  • MagnaTite® Docking uses a powerful integrated magnet to snap your faucet spray wand precisely into place and hold it there so it stays docked when not in use and doesn’t droop over time
  • ShieldSpray® Technology powers off the mess without making a mess
  • Concentrated stream cuts through messes and innovative water shield reduces splatter
  • Soft, rubber Touch-Clean® spray holes allow you to easily wipe away calcium and lime build-up with the touch of a finger
  • DIAMOND Seal Technology is less hassle to install and helps your faucet perform like new for life, reducing leak points and lasting twice as long as the industry standard
  • Everything you need is together in one convenient box, including integrated InnoFlex® PEX supply lines
  • 1 or 3-hole 8" installation
  • Optional escutcheon available for purchase separately
  • ADA Compliant
  • High-arc pull-down swivels 360degrees
  • 62 in. long hose provides outstanding reach

Installation Information


1 or 3-hole 8" installation


  • Escutcheon: Optional Escutcheon Available
  • Flow Rate: 1.80 gpm @ 60 psi, 6.8 L/min @ 414 kPa
  • Spout Height: 16"
  • Spout Length: 9-3/8"
  • Deck to Outlet: 9-21/32"
  • Fittings Type: 3/8" compression fittings
  • Deck Thickness: 2.5"
  • Supply Lines: Included InnoFlex® Pex-C Supply Lines
  • Valve Type: Electronic with Euromotion DIAMOND Valve
Rated 1 out of 5 by from Leaks leaks leaks! I installed this faucet only a month ago and it's already leaking! It only stops leaking when you pull the lever to the off position, which defeats the purpose of the touch on/off feature.
Date published: 2018-08-14
Rated 1 out of 5 by from Touch feature...VERY DISSAPPOINTING!! My husband and I built a new home and moved in 5 weeks ago. We purchased Delta faucets throughout our home and the touch faucet for our kitchen, because of the touch feature. However, after a couple of weeks the touch feature was hit and miss. Sometimes it will come on by bumping the counter or shutting the cabinet door and other times you can't turn it on or off, at all. Unless, you get underneath the cabinet and mess with the battery pack. My husband has replaced the batteries twice, thinking that, that was the problem. The battery change made NO difference at all. We are so dissappointed in the lack of the touch feature working correctly and the fact that we paid a lot of money for this faucet for it not to work properly. I would not recommend this product!
Date published: 2018-08-05
Rated 3 out of 5 by from Great faucet; but rust started after a year Similar to other reviews. I love the touch; but rust has occurred on the pull out sprayer
Date published: 2018-07-20
Rated 2 out of 5 by from Nice Idea, Bad Execution We have had this faucet since we built our house about 3 Years ago. We do not like it at all. The idea of a touch faucet is great; however, this one hasn't worked properly for more than 2/3 of the time. We first noticed the touch feature starting to have issues after about a year. That's when we began changing the batteries and it would help some. Now it doesn’t matter if we change the batteries, the touch only sometimes works. Not only does the touch only sometimes work the faucet will randomly not turn on and off. You can move the handle and touch it in different places and sometime it works, but the majority of the time we have to touch it 2-3 times in different locations to turn it on. We are currently looking at new faucets, which is a shame because at the high price point of this product it should last longer than 3 years. I would not recommend this faucet.
Date published: 2018-07-13
Rated 1 out of 5 by from Touch feature is horrible We have had this faucet for just at 3 Years now and can not stand it. We noticed the touch feature starting to have issues after about a year and we would just change the batteries and it would help some. Now however it doesn’t matter on the when you put batteries in the touch only sometimes works. Not only does the touch only sometimes work the faucet will randomly not turn on at all. You can move the handle out, try different temps, leave the handle out and just try to touch it to turn on and it won’t. Thank goodness I have a drinking faucet next to it so if I ever need water right away lll always have it. We are looking at new faucets. I would never recommend this faucet.
Date published: 2018-06-03
Rated 1 out of 5 by from Poor quality This seemed like a great product ... at first. I bought this faucet 3/2013 for over $400. I know it has been five years and I'm sure Delta wants nothing to do with this review, but customers should beware. Avoid this product. During this time of ownership, I have had to replace the sprayer head once. BUT moreover, is the same as other reviewers ... the RUST. I have tried to dry the sprayer head to prevent further degradation of the metal and magnet. I have tried leaving the sprayer head pulled out a bit so the hose and faucet head can dry out. I have tried to use CLR to remove the rust. I guess if I was the only one using the faucet this may have helped a bit. I literally have pieces of the faucet falling into the sink and down the sink drain. I'd think that my now, Delta would have fixed this issue, but reading the other reviews, it appears not. Delta is a good company and is certainly innovative and the consumer is driving that along - just hopefully not by buying two-plus products when one should suffice ... at least for more than 5 years.
Date published: 2018-05-30
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On the specs sheet Rev E for Cassidy 9197T-RB-DST, it says dual function wand shield spray for kitchen model only. When searching for this model, on-line retailers all say this model only has traditional stream and spray. What does "kitchen model" mean?

Asked by: Rain Flower27
Hi, Rain Flower27! Thank you for your question. The 9197T-RB-DST does come with the traditional stream and spray sprayer assembly. ShieldSpray™ Technology for the 9197T-RB-DST is not available until Spring of 2018. Best Regards, Rosanna
Answered by: DeltaFaucet11
Date published: 2018-02-07

Delta: Why is this listed as an "Electronic Faucet" under your technology filter which appears to mean proximity activated, but that feature is not mentioned anywhere in the description?

Asked by: Barb99
Hi, Barb99! Thank you for your question. The 9197T-DST is a Touch2O® Technology faucet. OurTouch2O.xt® Technology Proximity feature is only available on some of our Lavatory faucets at this time. Our apologies for this confusion. Best Regards, Rosanna
Answered by: DeltaFaucet11
Date published: 2018-01-27

What does red light flashing mean

Asked by: Papper
It means you must replace the battery for the faucet
Answered by: Sylvia8
Date published: 2018-01-11

I have low water pressure with cold water only. Just started coming out slower. Hot water flows our normal pressure. What could be the issue?

Asked by: JCSmith
Hi, JCSmith, Thank you for your question and I’m sorry to hear you are experiencing low flow with your Delta Faucet. The low flow you are describing is most likely the result of debris in your supply lines or faucet. Over time, common water debris will settle in the house supply lines. Anytime the water is shut off to a portion of the home, this debris can become dislodged and will move through the pipes to be caught by a faucet. Local construction or the changing of the seasons can also cause this. Flushing the supply lines through the unit should remedy this situation. To flush the unit, we recommend the following: Start with the easy stuff: Remove your aerator, wand or hose to check the flow through the unit without that part installed. If the flow is good, the piece you’ve removed is where the issue is. Soaking the part in a 50/50 mixture of white vinegar and water could help remove any particles or debris blocking the flow. If the water does not have a good flow, the problem could be in the faucet. Next, check the supply lines for debris: Turn the supply off to both the hot and cold-water lines. Once off, turn the handle on the faucet to the on position and leave it there to bleed the lines of any excess water. Next, disconnect the hot water supply line and place it inside of a bucket. Once the line is securely positioned into the bucket, turn on the cold-water supply. Since the handle was left in the on position, the water will flow up the cold supply line, through the faucet cartridge and back down the hot water line into the bucket. Leave this flowing for at least 30 seconds. After flushing, reconnect the hot water line and repeat this process with the cold-water line to ensure all particles have been removed from both supplies. If you need further help with this process, please contact us directly and we can walk you through the procedure. We are available at 800-345-3358 (prompt 2, then 3), Monday through Friday, 8am to 8pm and Saturday, 9am to 6pm CST. Best Regards, Rosanna
Answered by: DeltaFaucet11
Date published: 2018-01-10

What does a solid red light mean when faucet is running

Asked by: Smitty
Hello Smitty, Thank you for your question. A solid red light on your Delta Cassidy Kitchen Pull-Down 9197T-DST faucet, usually means that the solenoid valve is open, water temperature is greater than 110°F (43°C).The red, flashing light means the batteries need to be replaced at the battery pack. Best regards, Tanya
Answered by: Tanya
Date published: 2017-09-09

PVD treated -- polished nickel

I am interested in getting a polished nickel faucet, but I am concerned about the maintenance. Can you let me me know what kind of maintenance is required? Also, is it PVD treated?
Asked by: H. Speyer
Hi H. Speyer, Thank you for your question! Polished Nickel is a Brilliance finish, which is applied by PVD. https://www.deltafaucet.com/service-parts/faq/faq-tablist-area/tabularlist/other/faq-item-15#answer-c7b01a1a-1844-47d1-a6ad-00871999e26d Here's a link to our guide for cleaning and care. https://www.deltafaucet.com/design-innovation/inspiredliving/how-to-clean-a-faucet Regards, Jon
Answered by: DeltaFaucet3
Date published: 2017-09-06

Is there a deck plate available for this faucet? Model # in stainless

Asked by: Annette
Dear Annette, Thank you for your inquiry! The RP71545AR is the escutcheon plate in Arctic Stainless finish for the Delta Cassidy Touch2O Technology Kitchen 9197T-AR-DST faucet model. https://media.deltafaucet.com/PartsDiagram/DPD-K-9197T-DST.pdf Best regards, Tanya
Answered by: Tanya
Date published: 2017-09-02

Can Touch 2 O Technology be added to the standard Cassidy faucet?

Asked by: Wendy
Thank you for your question, Wendy. Unfortunately, Touch2O technology cannot be added to the 9197-DST. Best regards, Jon
Answered by: DeltaFaucet3
Date published: 2017-08-15

Can I use a solenoid to plug this in instead of using batteries?

Asked by: Cathy
Hi Cathy, Thank you for your question! You can use the EP73954 Power Supply instead of batteries. However, we recommend to have batteries installed in case the power goes out. https://www.deltafaucet.com/parts-product-detail?modelNumber=EP73954 Best regards, Jon
Answered by: DeltaFaucet3
Date published: 2017-08-03

Can you shut off the Touch technology and use as a regular faucet if the Touch is acting up or stops working?

I saw a lot of mixed reviews regarding this product. If the touch technology does act up, can you just use this faucet as a manual faucet or would you have to completely replace the faucet?
Asked by: Meredith
Dear Meredith, Thank you for your inquiry! Yes, the Delta Cassidy Kitchen Pull-Down 9197T-DST faucet can be used as a regular faucet. You would simply remove the batteries from the faucet, while it is running or completely remove the solenoid and battery box assemblies and connect the faucet as standard pull-down faucet. Please review "Manual Bypass" section on page 44 of the below document, for diagram instructions. https://media.deltafaucet.com/QuickstartDiagram/QS-82180%20Rev%20E.pdf Best regards, Tanya
Answered by: Tanya
Date published: 2017-05-27

What is the size hole I need to drill out for single hole installation?

Asked by: Nate
Hi, Nate! Thank you for your question. We recommend the whole size for this faucet to be 3X 1 1/4"to 1 1/2" (32 mm to 38 mm) Hole Size. Here is a link to the technical specifications for this faucet: https://media.deltafaucet.com/SpecSheet/DSP-K-9197T-DST%20Rev%20D.pdf Best Regards, Rosanna
Answered by: Rosanna
Date published: 2017-03-16

Can I bypass the automatic drip shut off so that I can leave a drip going during below zero temps outside? This would prevent my pipes from freezing.

Asked by: Karen
Hi Karen, Thank you for your question. If you remove the cap from the battery box while the water is running, the faucet will be in manual mode. This will prevent the 4 minute automatic shut-off. Best regards, Jon
Answered by: DeltaFaucet3
Date published: 2017-01-17

Is there a user's manual for this faucet?

Asked by: Philip
Hi Philip, Thank you for your question! Below is a link to the owners manual for the 9197T-AR-DST: http://www.deltafaucet.com/customersupport/documentation/9197t-ar-dst.html?document=mi&fromDetailArea=kitchen&documentIndex=0#flashWrapper Best regards, Brandis
Answered by: DeltaFaucet7
Date published: 2016-06-16

hot vs cold set up

for the cassidy single handle kithcen faucet, is the water supposed to be set up to be hot when handle pulled down / toward you or cold when pulled down / toward you.
Asked by: JP
Hi JP, Thank you for your question. When the handle on the model 9197T-AR-DST is pulled down toward you the water temperature should get hotter. Thanks, Dave
Answered by: DeltaFaucet2
Date published: 2016-05-28

Can I put a Cassidy sprayer assembly on a Leland faucet?

Asked by: MS
Hello MS, Thanks for your question. Unfortunately, the spray head assembly that comes with the faucet is the only one that will fit properly. Best Regards, Justin
Answered by: DeltaFaucet4
Date published: 2015-09-29

Can this faucet be hard wired with a transformer?

Asked by: ldthom
Technical specification documentation says that this faucet can be wired with a transformer (rp73954). However, none of the documentation says how to hook it in.
Answered by: drewcul
Date published: 2015-05-16

How do you control water pressure?

Asked by: Lightnin
Hi Lightnin, Thank you for your question. The water volume on the model 9197T-AR-DST is controlled by pulling the handle motion to the right with closer to vertical being low flow and increasing as the handle moves to the right. Thanks, Dave
Answered by: DeltaFaucet2
Date published: 2018-01-04

Does the water shut off automatically if my cat touches it while I am at work?

Asked by: charlenech
Hi Charlenech, Thank you for your question. Should the model 9197T-AR-DST Touch20® Technology faucet be activated accidentally, the automatic shut-off feature will stop the flow of water after four minutes if the water is left running with no activity. Thanks, Dave
Answered by: DeltaFaucet2
Date published: 2014-11-13

how long do the batteries last and what type was used

Can only batteries be used or do you have a transformer that can also do the job? Also, about how long is battery life using NiMh rechargeable, lithium, alkaline if never using the touch capability (i.e., longest life) and alternatively the average life for normal use?
Asked by: gar
Thank you for your question. Our touch faucets are recommended to be used with alkaline batteries for the longest life. They will usually last 1-2 years depending on the use of the faucet. There is not a way to hardwire the faucet into a transformer.
Answered by: Delta1
Date published: 2017-05-29

Installation restrictions

We want to purchase a Delta Touch20 Technology kitchen faucet. We like the Cassidy, Trinsic or Pilar style. Our problem is the back splash is 2-1/8" from the vertical centerline of the faucet to the back splash. The back splash height is 6". The 2-1/2" base diameter of the faucet would not be an issue. My problem is all the technical drawings for these faucets state the minimum faucet centerline to back splash dimension is 2-1/2". Unless the faucet handles go backwards beyond vertical, I do not see why I could not install this faucet. Any thoughts.
Asked by: Mat
Good question, Mat, but you should be in luck! Although the installation might be marginally more difficult under the sink from the reduced clearance, it should work fine. This model features the Euro-Motion handle which only rotates forward to eliminate backsplash interference.
Answered by: SR54
Date published: 2013-10-22

I've looked, and can't find anyone who has this faucet in stock. Have you actually started shipping them now?

Asked by: kim
Yes. I would have given you a specific supplier and address if I knew your location, but you may also easily find the Cassidy available online at Amazon, FaucetDirect.com and others. Go to the 'Where to Buy' tab at Delta Faucet for many other authorized suppliers
Answered by: SR54
Date published: 2013-10-22

Can this faucet be installed with the handle on the left?

Asked by: Karen
Thank you for your question. Delta Faucet model # 9197T-AR-DST can be mounted on the left but your hot and cold handle will be reversed.
Answered by: Delta1
Date published: 2014-08-28

My backsplash is too close. What can be done?

Can the Cassidy faucet cartridge and handle be installed at an angle increasing the forward motion while reducing the required clearance to the backsplash? If not, can the entire faucet be rotated in the mounting hole to move the handle forward?
Asked by: Steve
Thank you for your question. Delta Faucet model # 9197T-DST has to have a minimum clearance to the backsplash of 2 1/2 inches. If you using a single hole mount, you can rotate the faucet so that the handle is in the front to avoid the handle hitting the backsplash. However, your hot and cold will then be side to side instead of back to front.
Answered by: Delta
Date published: 2017-04-13

When will the Cassidy model be available for purchase. The web site says "coming soon'.

Asked by: Andy
Thank you for your question. Delta Faucet model # 9197T-DST is available for purchase now but it is not shipping from our plants until September 7, 2012.
Answered by: Delta1
Date published: 2013-10-22
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