Cassidy

Single Handle Pull-Down Kitchen Faucet with Touch2O® and ShieldSpray® Technologies

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9197T-CZ-DST is rated 3.5 out of 5 by 88.
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  • REVIEWS, PRODUCT
  • Featuring Delta Touch2O Technology: touch it on, touch it off
  • Delta MagnaTite Docking holds spray wand firmly in place
  • Backed by Delta Faucet’s 5-Year Limited Warranty
  • No-Lead Compliant
Finish: Champagne Bronze
List Price*: $826.10
Base Parts
9197T-CZ-DST
List Price*: $826.10
Configurable Parts
  • With Touch2O® Technology a simple touch anywhere on the spout or handle will start and stop the flow of water
  • Helps keep your faucet cleaner, because washing the mess off your hands shouldn’t involve making a mess of your faucet
  • LED light signals blue when touch mode is active and flash red when batteries are running low
  • Automatic water flow shut-off after four minutes helps conserve water
  • Integrated TempSense LED light shows water temperature, changing from blue to magenta to red as temperature increases
  • Battery operated (6 AA included) for up to 2 year battery life or 6 C (not included) for up to 5 year battery life
  • Intuitive Touch2O® Technology can sense the difference between a touch and a grab, reducing the chances of activation
  • Optional A/C adapter EP73954 may be ordered separately
  • MagnaTite® Docking uses a powerful integrated magnet to snap your faucet spray wand precisely into place and hold it there so it stays docked when not in use and doesn’t droop over time
  • ShieldSpray® Technology powers off the mess without making a mess
  • Concentrated stream cuts through messes and innovative water shield reduces splatter
  • Soft, rubber Touch-Clean® spray holes allow you to easily wipe away calcium and lime build-up with the touch of a finger
  • DIAMOND Seal Technology is less hassle to install and helps your faucet perform like new for life, reducing leak points and lasting twice as long as the industry standard
  • Everything you need is together in one convenient box, including integrated InnoFlex® PEX supply lines
  • 1 or 3-hole 8" installation
  • Optional escutcheon available for purchase separately
  • ADA Compliant
  • High-arc pull-down swivels 360degrees
  • 62 in. long hose provides outstanding reach

Installation Information


1 or 3-hole 8" installation


  • Escutcheon: Optional Escutcheon Available
  • Flow Rate: 1.80 gpm @ 60 psi, 6.8 L/min @ 414 kPa
  • Spout Height: 16"
  • Spout Length: 9-3/8"
  • Deck to Outlet: 9-21/32"
  • Fittings Type: 3/8" compression fittings
  • Deck Thickness: 2.5"
  • Supply Lines: Included InnoFlex® Pex-C Supply Lines
  • Valve Type: Electronic with Euromotion DIAMOND Valve
Rated 2 out of 5 by from Nice Idea, Bad Execution We have had this faucet since we built our house about 3 Years ago. We do not like it at all. The idea of a touch faucet is great; however, this one hasn't worked properly for more than 2/3 of the time. We first noticed the touch feature starting to have issues after about a year. That's when we began changing the batteries and it would help some. Now it doesn’t matter if we change the batteries, the touch only sometimes works. Not only does the touch only sometimes work the faucet will randomly not turn on and off. You can move the handle and touch it in different places and sometime it works, but the majority of the time we have to touch it 2-3 times in different locations to turn it on. We are currently looking at new faucets, which is a shame because at the high price point of this product it should last longer than 3 years. I would not recommend this faucet.
Date published: 2018-07-13
Rated 1 out of 5 by from Touch feature is horrible We have had this faucet for just at 3 Years now and can not stand it. We noticed the touch feature starting to have issues after about a year and we would just change the batteries and it would help some. Now however it doesn’t matter on the when you put batteries in the touch only sometimes works. Not only does the touch only sometimes work the faucet will randomly not turn on at all. You can move the handle out, try different temps, leave the handle out and just try to touch it to turn on and it won’t. Thank goodness I have a drinking faucet next to it so if I ever need water right away lll always have it. We are looking at new faucets. I would never recommend this faucet.
Date published: 2018-06-03
Rated 1 out of 5 by from Poor quality This seemed like a great product ... at first. I bought this faucet 3/2013 for over $400. I know it has been five years and I'm sure Delta wants nothing to do with this review, but customers should beware. Avoid this product. During this time of ownership, I have had to replace the sprayer head once. BUT moreover, is the same as other reviewers ... the RUST. I have tried to dry the sprayer head to prevent further degradation of the metal and magnet. I have tried leaving the sprayer head pulled out a bit so the hose and faucet head can dry out. I have tried to use CLR to remove the rust. I guess if I was the only one using the faucet this may have helped a bit. I literally have pieces of the faucet falling into the sink and down the sink drain. I'd think that my now, Delta would have fixed this issue, but reading the other reviews, it appears not. Delta is a good company and is certainly innovative and the consumer is driving that along - just hopefully not by buying two-plus products when one should suffice ... at least for more than 5 years.
Date published: 2018-05-30
Rated 1 out of 5 by from Was Great...Quickly Turned Bad Bought this kitchen faucet new for our new kitchen. Initially worked very well, but soon after the touch feature stopped working. Delta was great and sent out new electronics (appeared to be a redesign) which I installed and the touch feature has been working well since. The issue now is similar to other reviews. The rust that appears on the extension hose and the “powder” or “brown dust” that is dropping out of the fixture. The detachable sprayer will not retract now and it looks like the magnet has degraded. Overall I was expecting much much more from what I believed to be a high end unit. We went to a plumbin supply store as opposed to a big box store so we could get a professional grade fixture. Although this unit seemed great up front, it hasn’t held up well at all.
Date published: 2018-04-20
Rated 2 out of 5 by from Less then Four Years Later! When we build our house in October 2014 we picked out all the finishes and went with the Delta Cassidy faucet in our kitchen, about three years in the seals began to almost rot and we seen small leaks from the end of the faucet. It is almost to year four and the faucet will not stay attached and leaks brown dust from around the seals on the top I hope Delta will stand behind the product we have them through out the house and now in our new finished basement.
Date published: 2018-03-05
Rated 4 out of 5 by from Quality faucet If your looking for a high end faucet at a great price, this is the bad boy .
Date published: 2018-01-25
Rated 1 out of 5 by from Do NOT recommend this product This faucet is very nice to look at, however the product does not function well at all. We purchased a new home and this was the faucet that was installed by the builder. The faucet worked for a few months, then we discovered a battery was necessary to keep the faucet working. However, even though we've had to replace the battery within 1 year, now the faucet leaks, and the water flow is extremely low. Very dissatisfied with this product.
Date published: 2018-01-10
Rated 1 out of 5 by from Do not buy this faucet! I have had the plumber to my home 4 times to try to get the faucet touch feature to work. It still will not work. Total waste of time and money! Do not buy this faucet!
Date published: 2017-12-11
Rated 2 out of 5 by from solenoid shot, leaking from assembly, touch temperamental worked like a charm for a few months, then the solenoid assembly started leaking, the touch become temperamental, then no touch (with new batteries), now the solenoid is shot and the tap runs a trickle. no other blockages are found and I can't find anywhere to get a new assembly....very frustrating and without a kitchen sink
Date published: 2017-12-04
Rated 1 out of 5 by from One out of three operates properly. The plumber installed three each and they worked as promised for less than two years. One of the three continues to be free of problems. One will not come on even thou the batteries are new and the light comes on. The third works manually, but if left on and touched to off, it will cut itself back on an hour or more later. It also cuts off while in use. We paid substantially more for the touch feature, but we are considering bypassing the feature. Really disappointed in Delta!
Date published: 2017-11-27
Rated 1 out of 5 by from Not worth the money Just to clarify I had this faucet installed by a professional plumber. Normally this is a project I would undertake myself but since we were in the middle of a remodel and the plumber was on-site anyway I let him do the install. I can't attest to the difficulty of the installation but it looked like a straight forward task with minimal difficulty. The faucet is attractive and what we wanted, however, that is where the accolades end. We opted for the Touch 2O Technology, sure wish I'd done a little more research on this product feature before I purchased. First of all faucet will operate off batteries or an AC adapter (not supplied). Since I'm getting older and don't cherish crawling under the sink to change out batteries I purchased an AC adapter on Amazon. Spent almost $600 for a faucet and can't get a $12 AC adapter supplied with the product. The second and biggest problem with the faucet is the touch feature. The faucet turns on okay with the touch feature but when you touch it to shut off it shuts off for about 3 seconds then turns itself back on. After doing a little more research online it appears this is a common problem with these faucets and the fix is to ensure the solenoid wires are not touching each other or touching any metal parts. Really Delta this is the best you can do, you can't shield or isolate the wires to ensure this doesn't cause a problem. Now anytime you move anything under the sink you take a chance on the touch feature not working next time. Good idea, poorly implemented. Do not spend the extra money for the Touch 20 Technology.
Date published: 2017-10-12
Rated 1 out of 5 by from Leaking Seals, Seized Arm, no LED We installed two of these faucets in a brand new kitchen less than a month ago and already (before even submitting the warranty form) the temperature/flow control arm of one (after minimal use) is difficult to adjust and leaks, and the second one (slightly more use) has no operating LED light and water still trickles out when the unit is "touched" off. I'm not giving up on these faucets just yet because the concept is tremendous, but what was once my favorite feature of our kitchen is now a discouraging source of double-frustration.
Date published: 2017-09-20
Rated 5 out of 5 by from I absolutely love it!!!!
Date published: 2017-09-18
Rated 5 out of 5 by from We are also tired of the touch technology not working. Our faucet doesn't alway turn on when touched and now we have a small trickle of water coming out of the faucet, most likely caused by the solenoid value or the strainer at the solenoid value. It isn't worth the hassle. We are replacing ours.
Date published: 2017-09-17
Rated 5 out of 5 by from A kitchen must have! This is a kitchen must have! This faucet was used in a client's home as they did a complete custom remodel of their historic home. It's stunning in the home, especially in champagne bronze. The clients love that they don't have to use messy hands to turn the faucet on. It keeps the environment much more sanitary. They use the home often for entertaining and it's a great feature for large dinner parties.
Date published: 2017-09-03
Rated 5 out of 5 by from It should be the new standard This faucet is absolutely amazing! Because this faucet has the pull down sprayer, it doubles as a standard faucet and sprayer, which is essential for any items too big to full fit in the sink. I used to dread cleaning pots/pans before I got this faucet, but not anymore!
Date published: 2017-07-04
Rated 1 out of 5 by from Touch faucet unreliable We moved into a new house that came with a 9197T-DST faucet in the kitchen. At first we thought great. We had seen these types of faucets advertised and they looked like they would be very useful. We found that the touch option is more of a hindrance than a help. It is any bodies guess if the water flows when you turn the faucet on or if you have to touch the faucet to get it started. My guess is almost always wrong. Then the faucet seems to turn itself off sometimes without being touched and before the 4 minute timeout. After living here 4 months now the faucet only responds to being touched on the handle not the spout assembly. I did change the batteries when we first moved in because the faucet was not working at all. I am about to remove the touch electronics which seems a shame since this is a very expensive faucet.
Date published: 2017-06-15
Rated 1 out of 5 by from Touch Technology is only reliable for causing frustration. Our faucet was professionally installed over a year ago. Today, my wife asked me to find another faucet. We are tired of the Touch technology not working. Airport sinks and soap dispensers are more reliable than this faucet. Battery charge makes no difference. The only fail proof way we have found to turn the water flow on and off is to touch the battery holder. Don't need to squeeze it, just touch it in any way. This seems to make the faucet happy for one or two uses, then it refuses to function again. If there is a way to eliminate the touch on feature on this faucet, I need that information. Otherwise, my wife will be getting an entirely new faucet.
Date published: 2017-05-23
Rated 2 out of 5 by from Only works some of the time We purchased this faucet when remodeling our kitchen. Love the look and in the beginning loved how it worked. It worked great for a few months and then it started to turn on by itself, not turn on when we touched it on the top and now it will only turn on when we touch the base part near the countertop. We replaced the batteries twice already. Paid a lot of money for this faucet and I would expect it to work better.
Date published: 2017-04-29
Rated 4 out of 5 by from Recommend this faucet Nice faucet. The touch on the neck is not very reliable. The solenoid is a problem and spot working after less than two years. Delta knows this is a weakness and said they are working on improving it. I just hope they send me one before my warranty is up.
Date published: 2017-04-23
Rated 4 out of 5 by from Almost perfect faucet We love this faucet, with only one exception, which may just be something to get used to. If the water is on, and you want to adjust the volume of water coming out and you adjust it with the handle, of course the water turns off. I believe it would be better to not have the handle have the touch technology because of this situation. Otherwise, we love the look and performance.
Date published: 2017-04-10
Rated 1 out of 5 by from The touch feature is why we purchased this; but has been nothing but problems. Nice looking faucet. Spray nozzle works well. Touch technology is not good at all. The faucet now runs for 10 seconds then shuts off. Extremely frustrating. Considering the cost of the product I would not expect it to preform so poorly. Very disappointed. Should not have to change batteries so frequently. Even most recent battery replacement did not correct issue. Cannot even use the kitchen sink now as water comes on for 10 seconds then goes off. Takes 10 seconds before can turn on water again. Beyond frustrating. This technology is not yet perfected in this faucet.
Date published: 2017-02-26
Rated 5 out of 5 by from Great faucet Easy install, works like a charm. Only been in place for 3 weeks, but it was a great purchase!
Date published: 2017-01-29
Rated 4 out of 5 by from Loved this faucet and the touch feature, after 3 years, solenoid not opening diaphragm completely After 3 years the diaphragm wasn't opening completely. After replacing batteries, checking wires, and trying manually without solenoid, still no improvement. Does whole faucet need to be replaced?
Date published: 2017-01-25
Rated 4 out of 5 by from Great faucet 2nd faucet bought. Bought this faucet about a year ago. Now the temp light either shows nothing when on cold or its blinking red when on cold. Have already had to replace batteries. Faucet will stop working when batteries go out. Outside of the current problem faucet is great.
Date published: 2017-01-11
Rated 1 out of 5 by from Purchased the Cassidy 9197T-DST and had installed last December, 2015...... Now touch feature not working.... Since December 2016, the touch feature has slowly become less and less functional and is now not working at all. I am unable to use the faucet at all ... no water flows. This was a very expensive faucet for it to work only 1 year! What can be done? I seriously had the thought at the time I purchased this faucet that this touch function was probably too good to be true .... just something else automated that will probably be a headache to maintain. But I took a chance on Delta because I have always trusted and purchased Delta products.
Date published: 2017-01-09
Rated 4 out of 5 by from Good but not perfect We have had this faucet for 3 1/2 years. We used the touch feature for about 6 months then decided to disconnect it because we didn't like that it would turn on when you accidentally touch it while working at the sink doing something else. Turning in on and off with the handle works fine. The retractable spray nozzle developed a fair amount of rust fairly early on but didn't interfere with performance. Sometimes the nozzle doesn't push completely back in but cleaning off the rust helps. Lately we get a vibratory noise when running just a low flow. That is annoying since you may just need a trickle but you have to turn the flow up more for the noise to stop. It happens with both hot and cold. I am checking now to see what if there's a fix. Overall I'm happy and hope to keep this for many more years. Delta has always been our top choice for faucets. Tried a few other brands and regretted it so went back to Delta.
Date published: 2017-01-06
Rated 4 out of 5 by from Good for a year Purchased about a year ago. Love the faucet and the touch feature but the solenoid will no longer close the valve completely.
Date published: 2017-01-05
Rated 5 out of 5 by from Very happy with this product for over a year now. I've had the Cassidy faucet with Touch2o technology installed for over a year now. Initially, it was finicky to set up and the touch feature didn't work right away. Whatever issue it had, it seemed to correct itself, because it started working and never gave us any trouble since. I absolutely love the touch feature, and get annoyed when I use faucets without it! The finish has held up perfectly, and I especially like the magnetic feature in the pull-down part of the faucet. It always returns to the right place and never dangles partway out like you often see on other faucets. Very happy with this faucet and plan to take it with me if I ever move.
Date published: 2016-12-15
Rated 5 out of 5 by from I would buy it again!! This is not only beautiful, but a dream of a faucet. Have had many compliments. Would highly recommend this faucet. I bought this faucet because Delta has a cold water faucet that matched, as we were installing a RO system.
Date published: 2016-12-12
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does this faucet come with a soap dispenser

Asked by: Bailey
Hi, Bailey! Thank you for you question. The 9197T-DST faucet does not include a soap dispenser. Our Delta Soap dispensers are sold separately. You can find them here: https://www.deltafaucet.com/kitchen/accessories/soap-dispensers Best Regards, Rosanna
Answered by: DeltaFaucet11
Date published: 2018-09-28

I am having this faucet (9197T-DST) installed right now by a plumber who is telling me it isn't good that I ordered it from Home Depot as it isn't as good a product as ordering it directly from a plumbing supply place (or letting him order it). True?

Asked by: MLBinleesburg
Hello MLBinleesburg, Thank you for your question. We appreciate your interest in Delta faucets. All Delta faucets feature the same quality parts, materials, and workmanship, no matter what kind of dealer sells them. Delta retail dealers usually sell faucets that include the handles in the boxes. Plumbing professionals and Delta Studio Showrooms sell faucets where the faucets and handles are packaged and sold separately ("LHP" models), giving the customer some additional styling choices. However, the quality of all Delta faucets is the same. Best regards, Tanya
Answered by: Delta Faucet
Date published: 2018-07-31

Our faucet has many issues, but the latest is... When we turn it off via the touch feature, it take about 5-30 seconds to shut off. It just Very Slowly decreases pressure until it is off. How can I fix this? (I already changed the batteries)

Asked by: Charlie
Hi, Charlie! Thank you for your question, and I am sorry to hear that you are experiencing a leak from your Delta faucet. I am happy to help you. Leaking from the faucet in the touch off mode comes from debris inside the solenoid. You may flush the solenoid by following these next steps. 1. Turn the water supply by putting your handle in the manual off position. 2. Disconnect the sprayer hose by removing the blue retaining clip. 3. Place a bucket under the male adapter coming out from the solenoid. 4. Run water into the bucket for 2-3 minutes. Debris located inside the solenoid should be flushed out after completing these steps. Please contact us back if you have any questions or need further assistance. Best Regards, Rosanna
Answered by: Delta Faucet
Date published: 2018-07-13

My nozzle droops.  What does the magnet look like?  It will stay in place but once tapped to start water flow, the nozzle pops out nearly an inch or more.

Asked by: Lee1953
Hi, Lee1953! Thank you for your question. I am sorry to hear that you are experiencing an issue with your faucet. The magnet kit is available for the Delta 9197T-DST faucet. The magnet kit is RP80977. Here is a link to the part: https://www.deltafaucet.com/parts-product-detail?modelNumber=RP80977 Best Regards, Rosanna
Answered by: Delta Faucet
Date published: 2018-07-13

Do any of your kitchen faucets come with a white finish?

Asked by: Joyjes
Hi, Joyjes! Thank you for your question. We do have a few kitchen faucets in our White finish. Here is a list for our White finish kitchen faucets: 470-WH-DST 440-WH-DST 441-WH-DST 340-WH-DST 141-WH-DST If you should have any questions about any faucet, please contact us back. Best Regards, Rosanna
Answered by: Delta Faucet
Date published: 2018-07-12

Can you add shield spray to an existing Delta cassidy Touch2O faucet by replacing a part?

Asked by: hek9874
Thank you for your inquiry, Hek9874! The RP90839 wand-sprayer assembly of the Delta Cassidy Pull-Down Kitchen 9197T-DST kitchen faucet, already comes with the ShieldSpray feature. https://media.deltafaucet.com/PartsDiagram/DPD-K-9197T-DST.pdf Best regards, Tanya
Answered by: Delta Faucet
Date published: 2018-07-03

DOES DELTA MAKE A 3.0 GPM PULL DOWN KITCHEN FAUCET? HOW ABOUT A 2.5? WHICH ONES?

Asked by: Jack
Hi there Jack, Thank you for your question. All Delta Pull-Out/Down Kitchen faucets come with either 1.5 or 1.8 GPM flow rate. We do not make any 2.5 or 3 GPM flow rate unit do to local and state plumbing codes and policies. Best regards, Tanya
Answered by: Tanya
Date published: 2018-05-02

Should the red LED be on during normal use? Sometimes the red LED is on and sometimes not. It is not blinking. My mother in law has the same faucet but there is a blue LED during use. Where are the instructions about this?

Asked by: RyanfromIowa
Hi, RyanfromIowa! Thank you for your question. A red light on the LED light base indicates hot water in use. The red light can also indicate the batteries do need to be replaced. Best Regards, Rosanna
Answered by: DeltaFaucet11
Date published: 2018-02-27
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