Cassidy

Single Handle Pull-Down Kitchen Faucet with Touch2O® and ShieldSpray® Technologies

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9197T-CZ-DST is rated 3.4 out of 5 by 94.
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  • Featuring Delta Touch2O Technology: touch it on, touch it off
  • Delta MagnaTite Docking holds spray wand firmly in place
  • Backed by Delta Faucet’s 5-Year Limited Warranty
  • No-Lead Compliant
Finish: Champagne Bronze
List Price*: $867.45
Base Parts
9197T-CZ-DST
List Price*: $867.45
Configurable Parts
  • With Touch2O® Technology a simple touch anywhere on the spout or handle will start and stop the flow of water
  • Helps keep your faucet cleaner, because washing the mess off your hands shouldn’t involve making a mess of your faucet
  • LED light signals blue when touch mode is active and flash red when batteries are running low
  • Automatic water flow shut-off after four minutes helps conserve water
  • Integrated TempSense LED light shows water temperature, changing from blue to magenta to red as temperature increases
  • Battery operated (6 AA included) for up to 2 year battery life or 6 C (not included) for up to 5 year battery life
  • Intuitive Touch2O® Technology can sense the difference between a touch and a grab, reducing the chances of activation
  • Optional A/C adapter EP73954 may be ordered separately
  • MagnaTite® Docking uses a powerful integrated magnet to snap your faucet spray wand precisely into place and hold it there so it stays docked when not in use and doesn’t droop over time
  • ShieldSpray® Technology powers off the mess without making a mess
  • Concentrated stream cuts through messes and innovative water shield reduces splatter
  • Soft, rubber Touch-Clean® spray holes allow you to easily wipe away calcium and lime build-up with the touch of a finger
  • DIAMOND Seal Technology is less hassle to install and helps your faucet perform like new for life, reducing leak points and lasting twice as long as the industry standard
  • Everything you need is together in one convenient box, including integrated InnoFlex® PEX supply lines
  • 1 or 3-hole 8" installation
  • Optional escutcheon available for purchase separately
  • ADA Compliant
  • High-arc pull-down swivels 360degrees
  • 62 in. long hose provides outstanding reach

Installation Information


1 or 3-hole 8" installation


  • Escutcheon: Optional Escutcheon Available
  • Flow Rate: 1.80 gpm @ 60 psi, 6.8 L/min @ 414 kPa
  • Spout Height: 16"
  • Spout Length: 9-3/8"
  • Deck to Outlet: 9-21/32"
  • Fittings Type: 3/8" compression fittings
  • Deck Thickness: 2.5"
  • Supply Lines: Included InnoFlex® Pex-C Supply Lines
  • Valve Type: Electronic with Euromotion DIAMOND Valve
Rated 1 out of 5 by from Water pressure I wouldn't buy it again !!!!!!
Date published: 2018-09-17
Rated 5 out of 5 by from Beautiful, great quality faucet. I’ve had this faucet for a few weeks and LOVE it. The touch less feature is so wonderful when you are cooking/working and have dirty hands! I also love the bubble spray feature...perfect amount of spray without giving yourself a shower at the same time!
Date published: 2018-09-03
Rated 1 out of 5 by from Touch Feature - DRIVING ME NUTS - DOES NOT WORK I built a new home and was so excited to install this faucet - IT IS THE WORST!!!! It has never worked correctly from day one. It will run for a few minutes maybe go on and off - I thought it was my hand in front of sensor but then it shuts off as if to cool down and after 20 minutes if you are lucky you can turn it back on. I have to do whatever I am doing at kitchen sink very quickly so I don't lose the water - IT IS DRIVING ME ABSOLUTELY CRAZY. I have replaced batteries, had the builder look at it - NOTHING. Do not recommend.
Date published: 2018-08-22
Rated 1 out of 5 by from Leaks leaks leaks! I installed this faucet only a month ago and it's already leaking! It only stops leaking when you pull the lever to the off position, which defeats the purpose of the touch on/off feature.
Date published: 2018-08-14
Rated 1 out of 5 by from Touch feature...VERY DISSAPPOINTING!! My husband and I built a new home and moved in 5 weeks ago. We purchased Delta faucets throughout our home and the touch faucet for our kitchen, because of the touch feature. However, after a couple of weeks the touch feature was hit and miss. Sometimes it will come on by bumping the counter or shutting the cabinet door and other times you can't turn it on or off, at all. Unless, you get underneath the cabinet and mess with the battery pack. My husband has replaced the batteries twice, thinking that, that was the problem. The battery change made NO difference at all. We are so dissappointed in the lack of the touch feature working correctly and the fact that we paid a lot of money for this faucet for it not to work properly. I would not recommend this product!
Date published: 2018-08-05
Rated 3 out of 5 by from Great faucet; but rust started after a year Similar to other reviews. I love the touch; but rust has occurred on the pull out sprayer
Date published: 2018-07-20
Rated 2 out of 5 by from Nice Idea, Bad Execution We have had this faucet since we built our house about 3 Years ago. We do not like it at all. The idea of a touch faucet is great; however, this one hasn't worked properly for more than 2/3 of the time. We first noticed the touch feature starting to have issues after about a year. That's when we began changing the batteries and it would help some. Now it doesn’t matter if we change the batteries, the touch only sometimes works. Not only does the touch only sometimes work the faucet will randomly not turn on and off. You can move the handle and touch it in different places and sometime it works, but the majority of the time we have to touch it 2-3 times in different locations to turn it on. We are currently looking at new faucets, which is a shame because at the high price point of this product it should last longer than 3 years. I would not recommend this faucet.
Date published: 2018-07-13
Rated 1 out of 5 by from Touch feature is horrible We have had this faucet for just at 3 Years now and can not stand it. We noticed the touch feature starting to have issues after about a year and we would just change the batteries and it would help some. Now however it doesn’t matter on the when you put batteries in the touch only sometimes works. Not only does the touch only sometimes work the faucet will randomly not turn on at all. You can move the handle out, try different temps, leave the handle out and just try to touch it to turn on and it won’t. Thank goodness I have a drinking faucet next to it so if I ever need water right away lll always have it. We are looking at new faucets. I would never recommend this faucet.
Date published: 2018-06-03
Rated 1 out of 5 by from Poor quality This seemed like a great product ... at first. I bought this faucet 3/2013 for over $400. I know it has been five years and I'm sure Delta wants nothing to do with this review, but customers should beware. Avoid this product. During this time of ownership, I have had to replace the sprayer head once. BUT moreover, is the same as other reviewers ... the RUST. I have tried to dry the sprayer head to prevent further degradation of the metal and magnet. I have tried leaving the sprayer head pulled out a bit so the hose and faucet head can dry out. I have tried to use CLR to remove the rust. I guess if I was the only one using the faucet this may have helped a bit. I literally have pieces of the faucet falling into the sink and down the sink drain. I'd think that my now, Delta would have fixed this issue, but reading the other reviews, it appears not. Delta is a good company and is certainly innovative and the consumer is driving that along - just hopefully not by buying two-plus products when one should suffice ... at least for more than 5 years.
Date published: 2018-05-30
Rated 1 out of 5 by from Was Great...Quickly Turned Bad Bought this kitchen faucet new for our new kitchen. Initially worked very well, but soon after the touch feature stopped working. Delta was great and sent out new electronics (appeared to be a redesign) which I installed and the touch feature has been working well since. The issue now is similar to other reviews. The rust that appears on the extension hose and the “powder” or “brown dust” that is dropping out of the fixture. The detachable sprayer will not retract now and it looks like the magnet has degraded. Overall I was expecting much much more from what I believed to be a high end unit. We went to a plumbin supply store as opposed to a big box store so we could get a professional grade fixture. Although this unit seemed great up front, it hasn’t held up well at all.
Date published: 2018-04-20
Rated 2 out of 5 by from Less then Four Years Later! When we build our house in October 2014 we picked out all the finishes and went with the Delta Cassidy faucet in our kitchen, about three years in the seals began to almost rot and we seen small leaks from the end of the faucet. It is almost to year four and the faucet will not stay attached and leaks brown dust from around the seals on the top I hope Delta will stand behind the product we have them through out the house and now in our new finished basement.
Date published: 2018-03-05
Rated 4 out of 5 by from Quality faucet If your looking for a high end faucet at a great price, this is the bad boy .
Date published: 2018-01-25
Rated 1 out of 5 by from Do NOT recommend this product This faucet is very nice to look at, however the product does not function well at all. We purchased a new home and this was the faucet that was installed by the builder. The faucet worked for a few months, then we discovered a battery was necessary to keep the faucet working. However, even though we've had to replace the battery within 1 year, now the faucet leaks, and the water flow is extremely low. Very dissatisfied with this product.
Date published: 2018-01-10
Rated 1 out of 5 by from Do not buy this faucet! I have had the plumber to my home 4 times to try to get the faucet touch feature to work. It still will not work. Total waste of time and money! Do not buy this faucet!
Date published: 2017-12-11
Rated 2 out of 5 by from solenoid shot, leaking from assembly, touch temperamental worked like a charm for a few months, then the solenoid assembly started leaking, the touch become temperamental, then no touch (with new batteries), now the solenoid is shot and the tap runs a trickle. no other blockages are found and I can't find anywhere to get a new assembly....very frustrating and without a kitchen sink
Date published: 2017-12-04
Rated 1 out of 5 by from One out of three operates properly. The plumber installed three each and they worked as promised for less than two years. One of the three continues to be free of problems. One will not come on even thou the batteries are new and the light comes on. The third works manually, but if left on and touched to off, it will cut itself back on an hour or more later. It also cuts off while in use. We paid substantially more for the touch feature, but we are considering bypassing the feature. Really disappointed in Delta!
Date published: 2017-11-27
Rated 1 out of 5 by from Not worth the money Just to clarify I had this faucet installed by a professional plumber. Normally this is a project I would undertake myself but since we were in the middle of a remodel and the plumber was on-site anyway I let him do the install. I can't attest to the difficulty of the installation but it looked like a straight forward task with minimal difficulty. The faucet is attractive and what we wanted, however, that is where the accolades end. We opted for the Touch 2O Technology, sure wish I'd done a little more research on this product feature before I purchased. First of all faucet will operate off batteries or an AC adapter (not supplied). Since I'm getting older and don't cherish crawling under the sink to change out batteries I purchased an AC adapter on Amazon. Spent almost $600 for a faucet and can't get a $12 AC adapter supplied with the product. The second and biggest problem with the faucet is the touch feature. The faucet turns on okay with the touch feature but when you touch it to shut off it shuts off for about 3 seconds then turns itself back on. After doing a little more research online it appears this is a common problem with these faucets and the fix is to ensure the solenoid wires are not touching each other or touching any metal parts. Really Delta this is the best you can do, you can't shield or isolate the wires to ensure this doesn't cause a problem. Now anytime you move anything under the sink you take a chance on the touch feature not working next time. Good idea, poorly implemented. Do not spend the extra money for the Touch 20 Technology.
Date published: 2017-10-12
Rated 1 out of 5 by from Leaking Seals, Seized Arm, no LED We installed two of these faucets in a brand new kitchen less than a month ago and already (before even submitting the warranty form) the temperature/flow control arm of one (after minimal use) is difficult to adjust and leaks, and the second one (slightly more use) has no operating LED light and water still trickles out when the unit is "touched" off. I'm not giving up on these faucets just yet because the concept is tremendous, but what was once my favorite feature of our kitchen is now a discouraging source of double-frustration.
Date published: 2017-09-20
Rated 5 out of 5 by from I absolutely love it!!!!
Date published: 2017-09-18
Rated 5 out of 5 by from We are also tired of the touch technology not working. Our faucet doesn't alway turn on when touched and now we have a small trickle of water coming out of the faucet, most likely caused by the solenoid value or the strainer at the solenoid value. It isn't worth the hassle. We are replacing ours.
Date published: 2017-09-17
Rated 5 out of 5 by from A kitchen must have! This is a kitchen must have! This faucet was used in a client's home as they did a complete custom remodel of their historic home. It's stunning in the home, especially in champagne bronze. The clients love that they don't have to use messy hands to turn the faucet on. It keeps the environment much more sanitary. They use the home often for entertaining and it's a great feature for large dinner parties.
Date published: 2017-09-03
Rated 5 out of 5 by from It should be the new standard This faucet is absolutely amazing! Because this faucet has the pull down sprayer, it doubles as a standard faucet and sprayer, which is essential for any items too big to full fit in the sink. I used to dread cleaning pots/pans before I got this faucet, but not anymore!
Date published: 2017-07-04
Rated 1 out of 5 by from Touch faucet unreliable We moved into a new house that came with a 9197T-DST faucet in the kitchen. At first we thought great. We had seen these types of faucets advertised and they looked like they would be very useful. We found that the touch option is more of a hindrance than a help. It is any bodies guess if the water flows when you turn the faucet on or if you have to touch the faucet to get it started. My guess is almost always wrong. Then the faucet seems to turn itself off sometimes without being touched and before the 4 minute timeout. After living here 4 months now the faucet only responds to being touched on the handle not the spout assembly. I did change the batteries when we first moved in because the faucet was not working at all. I am about to remove the touch electronics which seems a shame since this is a very expensive faucet.
Date published: 2017-06-15
Rated 1 out of 5 by from Touch Technology is only reliable for causing frustration. Our faucet was professionally installed over a year ago. Today, my wife asked me to find another faucet. We are tired of the Touch technology not working. Airport sinks and soap dispensers are more reliable than this faucet. Battery charge makes no difference. The only fail proof way we have found to turn the water flow on and off is to touch the battery holder. Don't need to squeeze it, just touch it in any way. This seems to make the faucet happy for one or two uses, then it refuses to function again. If there is a way to eliminate the touch on feature on this faucet, I need that information. Otherwise, my wife will be getting an entirely new faucet.
Date published: 2017-05-23
Rated 2 out of 5 by from Only works some of the time We purchased this faucet when remodeling our kitchen. Love the look and in the beginning loved how it worked. It worked great for a few months and then it started to turn on by itself, not turn on when we touched it on the top and now it will only turn on when we touch the base part near the countertop. We replaced the batteries twice already. Paid a lot of money for this faucet and I would expect it to work better.
Date published: 2017-04-29
Rated 4 out of 5 by from Recommend this faucet Nice faucet. The touch on the neck is not very reliable. The solenoid is a problem and spot working after less than two years. Delta knows this is a weakness and said they are working on improving it. I just hope they send me one before my warranty is up.
Date published: 2017-04-23
Rated 4 out of 5 by from Almost perfect faucet We love this faucet, with only one exception, which may just be something to get used to. If the water is on, and you want to adjust the volume of water coming out and you adjust it with the handle, of course the water turns off. I believe it would be better to not have the handle have the touch technology because of this situation. Otherwise, we love the look and performance.
Date published: 2017-04-10
Rated 1 out of 5 by from The touch feature is why we purchased this; but has been nothing but problems. Nice looking faucet. Spray nozzle works well. Touch technology is not good at all. The faucet now runs for 10 seconds then shuts off. Extremely frustrating. Considering the cost of the product I would not expect it to preform so poorly. Very disappointed. Should not have to change batteries so frequently. Even most recent battery replacement did not correct issue. Cannot even use the kitchen sink now as water comes on for 10 seconds then goes off. Takes 10 seconds before can turn on water again. Beyond frustrating. This technology is not yet perfected in this faucet.
Date published: 2017-02-26
Rated 5 out of 5 by from Great faucet Easy install, works like a charm. Only been in place for 3 weeks, but it was a great purchase!
Date published: 2017-01-29
Rated 4 out of 5 by from Loved this faucet and the touch feature, after 3 years, solenoid not opening diaphragm completely After 3 years the diaphragm wasn't opening completely. After replacing batteries, checking wires, and trying manually without solenoid, still no improvement. Does whole faucet need to be replaced?
Date published: 2017-01-25
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Thinking about a cassidy 91977 faucet for existing installation. Have control hole  and faucet hole, plus spray and soap dispenser hole Wish to know options for covering existing holes in champaign bronze.

Asked by: David
Thank you for your question, David! The 9197T-CZ-DST has an optional matching escutcheon plate, RP71545CZ that will fill three holes. Since this model has a pull down wand, it will not allow for a separate sprayer and would work with a soap dispenser off to the side. Otherwise, the RP3816 Hole Cover is the only cover that we make and unfortunately it is not available in Champagne Bronze. https://www.deltafaucet.com/parts-product-detail?modelNumber=RP71545CZ Best regards, Edward
Answered by: Delta Faucet
Date published: 2018-12-02

Can you eliminate the batteries and just use the adapter. How much is the adapter?

Asked by: Patricia
Hi Patricia, Thank you for your question. Yes, this faucet can be used with the adapter only, but we advise keeping the batteries attached for back-up. Best regards, Tanya
Answered by: Delta Faucet
Date published: 2018-10-27

I have low water pressure with cold water only. Just started coming out slower. Hot water flows our normal pressure. What could be the issue?

Asked by: JCSmith
Hi, JCSmith, Thank you for your question and I’m sorry to hear you are experiencing low flow with your Delta Faucet. The low flow you are describing is most likely the result of debris in your supply lines or faucet. Over time, common water debris will settle in the house supply lines. Anytime the water is shut off to a portion of the home, this debris can become dislodged and will move through the pipes to be caught by a faucet. Local construction or the changing of the seasons can also cause this. Flushing the supply lines through the unit should remedy this situation. To flush the unit, we recommend the following: Start with the easy stuff: Remove your aerator, wand or hose to check the flow through the unit without that part installed. If the flow is good, the piece you’ve removed is where the issue is. Soaking the part in a 50/50 mixture of white vinegar and water could help remove any particles or debris blocking the flow. If the water does not have a good flow, the problem could be in the faucet. Next, check the supply lines for debris: Turn the supply off to both the hot and cold-water lines. Once off, turn the handle on the faucet to the on position and leave it there to bleed the lines of any excess water. Next, disconnect the hot water supply line and place it inside of a bucket. Once the line is securely positioned into the bucket, turn on the cold-water supply. Since the handle was left in the on position, the water will flow up the cold supply line, through the faucet cartridge and back down the hot water line into the bucket. Leave this flowing for at least 30 seconds. After flushing, reconnect the hot water line and repeat this process with the cold-water line to ensure all particles have been removed from both supplies. If you need further help with this process, please contact us directly and we can walk you through the procedure. We are available at 800-345-3358 (prompt 2, then 3), Monday through Friday, 8am to 8pm and Saturday, 9am to 6pm CST. Best Regards, Rosanna
Answered by: DeltaFaucet11
Date published: 2018-01-10

hot vs cold set up

for the cassidy single handle kithcen faucet, is the water supposed to be set up to be hot when handle pulled down / toward you or cold when pulled down / toward you.
Asked by: JP
Hi JP, Thank you for your question. When the handle on the model 9197T-AR-DST is pulled down toward you the water temperature should get hotter. Thanks, Dave
Answered by: DeltaFaucet2
Date published: 2016-05-28

Can this faucet be hard wired with a transformer?

Asked by: ldthom
Technical specification documentation says that this faucet can be wired with a transformer (rp73954). However, none of the documentation says how to hook it in.
Answered by: drewcul
Date published: 2015-05-16

Do any of your kitchen faucets come with a white finish?

Asked by: Joyjes
Hi, Joyjes! Thank you for your question. We do have a few kitchen faucets in our White finish. Here is a list for our White finish kitchen faucets: 470-WH-DST 440-WH-DST 441-WH-DST 340-WH-DST 141-WH-DST If you should have any questions about any faucet, please contact us back. Best Regards, Rosanna
Answered by: Delta Faucet
Date published: 2018-07-12

How do you control water pressure?

Asked by: Lightnin
Hi Lightnin, Thank you for your question. The water volume on the model 9197T-AR-DST is controlled by pulling the handle motion to the right with closer to vertical being low flow and increasing as the handle moves to the right. Thanks, Dave
Answered by: DeltaFaucet2
Date published: 2018-01-04

On the specs sheet Rev E for Cassidy 9197T-RB-DST, it says dual function wand shield spray for kitchen model only. When searching for this model, on-line retailers all say this model only has traditional stream and spray. What does "kitchen model" mean?

Asked by: Rain Flower27
Hi, Rain Flower27! Thank you for your question. The 9197T-RB-DST does come with the traditional stream and spray sprayer assembly. ShieldSpray™ Technology for the 9197T-RB-DST is not available until Spring of 2018. Best Regards, Rosanna
Answered by: DeltaFaucet11
Date published: 2018-02-07
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