Thank you for your question on the Delta Signature Soap / Lotion Dispenser. I will be happy to assist you today.
I am very sorry to hear that both the plastic ring broke and that part of the finish was damaged. I apologize for the inconvenience this has caused.
There are parts for this soap dispenser and we would be happy to assist you in getting the right ones for your unit. If this issue has not yet been addressed, please refer to the email that I have sent to you regarding this matter or, if you would rather discuss this over the phone, feel free to give us a call on our warranty line at 800-345-3358 and we will be happy to assist you in any way that we can.
Delta Faucet Company
Date published: 2018-09-06