noticed others state spout too short as is mine. wished I looked into sooner as just complained to myself and others. is there a replacement with longer spout that will fit bottle underneath without replacing whole thing. builder put in.
Thank you for your question. The Victorian Soap/Lotion Dispenser RP37039RB does not have a longer head assembly made for it. However, you can replace the full dispenser with one of the longer armed dispensers such as RP1001 or RP1002 are a couple.
Date published: 2018-08-05
IS THERE AN EXTENSION KIT AVAILABLE FOR THE RP37039
Thank you for your question regarding the Delta Victorian® Soap / Lotion Dispenser and I am happy to help you today.
We do manufacture a thick tile mounting kit for our soap dispensers, model RP31845.
Please do not hesitate to give us a call on our warranty line at 800-345-3358 if we can assist you with anything going forward.
Date published: 2018-07-06
Is the RP37093 soap dispenser available in AR?
The 2017 catalog notes that the RP37039 is available in chrome, AR, RB and SS, however, it's not shown in AR on your website. Please advise.
Thank you for your question! Unfortunately, the Delta Soap / Lotion Dispenser RP37039 is only made in Chrome, Venetian Bronze (RB) and Stainless (SS). It is not made in the Arctic Stainless (AR) finish, the Stainless (SS) would be the closest matching finish.
Date published: 2017-05-16
drips soap and hart to pump is it under Warranty
The dispenser drips soap. I have pumped water through until it is clear of soap and refilled with Dawn dish soap. By the next morning there is about 5 to 10 cc's of soap in the sink. The pump is hard to press and takes several times to get enough out to wash dishes with. Is this under Warranty or do I have to purchase a new Pump (RP21908) and pay shipping for around $ 12.00. I purchased this item in March of 2015 and feel it should not have already failed
Thank you for your review on the Delta Soap / Lotion Dispenser. I am so sorry for the inconveniences you have been faced with. Yes, you are still within the warranty and I will be more than happy to send out a replacement. Where was this purchased? If you could please reply to my email with your name, address, and telephone number I will do my best to rectify the situation for you.
Delta Faucet Company
Date published: 2017-09-30
Can I get replacement parts for this soap dispenser? Mine stopped functioning.
A couple of the parts inside the dispenser broke, and I need to replace them. There's no way I'm spending $100 to replace the entire thing. Can't I just buy the extra parts?
Thank you for your question on the Delta Soap / Lotion Dispenser. I will be more than happy to assist you and I do apologize for the inconveniences. When was the soap dispenser purchased? Where? If you could please reply to my email with your name, address, and telephone number I will do my best to rectify the situation for you.
Delta Faucet Company
Date published: 2017-09-02