Thank you for your question regarding the Delta Soap / Lotion Dispenser.
I am very sorry to hear that the black piece connected to the head is broken and I apologize for the inconvenience this has caused.
I am happy to assist you with this issue today.
Unfortunately, we are no longer manufacturing our soap dispensers in the Brushed Nickel finish, although our Stainless Steel and Arctic Stainless finishes are very similar to this finish.
If you could please respond back to the email I sent to you or if you would rather discuss this issue further over the phone with us, please do not hesitate to give us a call on our warranty line at 800-345-3358 and we will do our best to rectify this for you.
I hope to hear from you soon!
Delta Faucet Company
Date published: 2018-03-30