I just replaced the the Simlply Pur filter and the indicator light is yellow.
Thank you for your question. You may want to check the the filter for proper installation as well as change the batteries. Reinsert the battery holder into the top of the filter head and make sure the battery holder is pushed in all the way for full engagement. When the battery holder is connected, the indicator light will flash red-green for 10 seconds. If this does not resolve the issue, please feel free to call us at 1-800-345-3358 or email email@example.com for further assistance.
Date published: 2018-02-18
does replacing battery reset the filter status indicator?
I was wondering if a battery replacement will reset the filter status "count" such that the filter was about to expire but since the batteries were replaced, the filter status got reset and it has to restart its internal usage meter.
Hi Miwa124, Thank you for your question. Changing the batteries will not reset the system on your model 210 faucet. The system only resets when the filter is changed.
Date published: 2014-12-12