Thank you for your question regarding the Delta 38" Neo Angle Shower Wall Set.
I am sincerely sorry to hear that you are experiencing issues with your shower leaking and I apologize for any inconvenience this has caused. I am happy to assist you with this issue today.
To remedy the leaking issue, please remove all of the sealant with denatured alcohol and thoroughly clean the panels with a warm soapy mixture and allow for the panels to completely dry.
To seal the unit, please use one of the following sealants to seal all of the seams of the unit and ensure you press the sealant into the seams using a plastic spoon or your finger to ensure a tight seal without any air bubbles getting trapped underneath.
• DAP® 3.0™ Kitchen, Bath & Plumbing High Performance Sealant
• Red Devil® RD3000™ Advanced Kitchen & Bath Sealant
• ECO-BOND® Kitchen-Bath-Plumbing Adhesive and Sealant
If you are unable to locate one of the three above brands, please try to find an advanced polymer sealant which states on the tube or bottle that the product is safe for use on plastic or polystyrene units, which is intended for bathtubs, surrounds or kitchens and ensure you are not using a 100% silicon sealant as silicon sealant has a much faster shrinkage factor.
Some brands of sealant, will quote that the sealant requires a 24-48 hour cure or dry time, although it may be best to allow up to one week for some sealants to fully and completely dry.
Please view the Maintenance and Installation Manual for this wall surround by visiting the link below and pay special attention to steps 9-12:
If you have also installed the Neo angle base (422062) and Enclosure (422061), please ensure you pay special attention to step 17 on the Maintenance and Installation Manual for the enclosure as well as step 10 on the Maintenance and Installation Manual for the base:
I hope this information is helpful and if the unit continues to leak, please do not hesitate to give us a call at 800-355-2721 or you may submit a few photos of the unit to us so we can investigate this issue with you further.
Delta Faucet Company
Date published: 2018-02-09