Hi, Rick R.
Thank you for your question, and I am sorry to hear that you are experiencing an issue with your Delta 72172 drain assembly. We do recommend to unscrew from under the sink to reset the position of the drain assembly and then retightened when it's set at the desired position. If you should need further assistance with this, please contact our Delta Customer Service line at (800)345-3358. We are available Monday-Friday, 7am-7pm, CST and Saturday, 8am-5pm, CST. You may also email at email@example.com.
Date published: 2018-10-04